Contact upGrad

Contact upGrad Support

Published by on 2023-11-09

About: Right from MBA, M.Sc.



How to Contact upGrad Customer Service/Support

upGrad Contact Information

Listed below are our top recommendations on how to get in contact with upGrad. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact upGrad. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of UpGrad Education Private Limited



100% Contact Match

Developer: upGrad

E-Mail: [email protected]

Website: Visit upGrad Website








Reported Issues: 3 Comments

4.8 out of 5

By curious2011


Decent but could be better

It works mostly fine. But videos have glitch sometimes. They sometimes start playing from beginning on their own after playing a few min. Or sometimes rewind itself a few seconds on its own without user input. Also, I think the video progress bar can be more smooth. There should be forward/rewind buttons or gestures for 10 or 15 seconds. Design of quiz pages can be drastically improved. It looks like it is implemented by a novice iOS developer. In fact I would suggest looking at Coursera to get some inspiration for quality. And hiring a good designer to overhaul the design would help a lot. Update: this app doesn’t have developers attention. Content is shown in wrong sections. Even after reporting the exact nature of error, it has not been fixed and it is more than a month since repotted the issue.



By VIP9232


My program doesn’t work on iPhone

I went through a week long entrepreneurship learning program at UpGrad through a browser on computer. I wanted to review it on my iPhone so I download the app. When I logged in, the app told me that my program is not available on the app and it provided the link to open it in browser. I tried to open it in browser it not only didn’t run the program but also asked me to download the app to see my program. 😧😡😬



By John Valentine Uk


Need update

I can't go back unless i log out and when i log out, it will delete all my downloaded data. Please update immediately, must i continue to log out before i can view other courses i enrolled?




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Why should I report an Issue with upGrad?

  1. Pulling issues faced by users like you is a good way to draw attention of upGrad to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a upGrad customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using upGrad.


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