upGrad Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of UpGrad Education Private Limited
Verified email ✔✔
E-Mail: app@upgrad.com
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Privacy Policy: https://upgrad.com/privacy/
Developer: upGrad
3 Most reported problems 😔💔
Decent but could be better
by Curious2011
It works mostly fine. But videos have glitch sometimes. They sometimes start playing from beginning on their own after playing a few min. Or sometimes rewind itself a few seconds on its own without user input. Also, I think the video progress bar can be more smooth. There should be forward/rewind buttons or gestures for 10 or 15 seconds. Design of quiz pages can be drastically improved. It looks like it is implemented by a novice iOS developer. In fact I would suggest looking at Coursera to get some inspiration for quality. And hiring a good designer to overhaul the design would help a lot.
Update: this app doesn’t have developers attention. Content is shown in wrong sections. Even after reporting the exact nature of error, it has not been fixed and it is more than a month since repotted the issue.
My program doesn’t work on iPhone
by VIP9232
I went through a week long entrepreneurship learning program at UpGrad through a browser on computer. I wanted to review it on my iPhone so I download the app. When I logged in, the app told me that my program is not available on the app and it provided the link to open it in browser. I tried to open it in browser it not only didn’t run the program but also asked me to download the app to see my program. 😧😡😬
Need update
by John Valentine Uk
I can't go back unless i log out and when i log out, it will delete all my downloaded data.
Please update immediately, must i continue to log out before i can view other courses i enrolled?
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