SUPERSIM Status

Last Updated on 2026-01-27 by Anton Seissiger GmbH

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Most reported problems

Not working

75.0%

Connection

25.0%

Common SUPERSIM Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve SUPERSIM network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the SUPERSIM App
1. On android, goto Settings » SUPERSIM » click [Force Stop]

Clear SUPERSIM App Cache and Data:
1. On android, goto Settings » Apps » SUPERSIM » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SUPERSIM.

On android, goto Settings » Apps or Manage Apps tab.
Click SUPERSIM » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SUPERSIM » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SUPERSIM

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Developer: Nu

Jan 28, 2026, 06:10 PM
a Windows user from Neumarkt in der Oberpfalz, Germany reported problems with SUPERSIM : Not working
Jan 28, 2026, 06:02 PM
a AndroidOS user from Ilmenau, Germany reported problems with SUPERSIM : Not working
Oct 17, 2025, 07:10 PM
a iOS user from Glasgow, United Kingdom reported problems with SUPERSIM : Not working
Sep 20, 2025, 10:38 AM
a Windows user from Sankt Vith, Belgium reported problems with SUPERSIM : Connection
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