SUPERSIM app not working? crashes or has problems?

SUPERSIM Status

Published by Anton Seissiger GmbH on 2023-12-20

Thanks to the useful feedback of many users, we make the SUPERSIM app more
stable with every update. We appreciate your feedback.

I have a problem with SUPERSIM

Are you having issues? Select the issue you are having below and provide feedback to SUPERSIM.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

100.0%

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with SUPERSIM? Report Issue

Common SUPERSIM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SUPERSIM app on iOS and Android devices. Solve all SUPERSIM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SUPERSIM iPhone Issues and Solutions

SUPERSIM iOS app crashes, not working, errors
SUPERSIM iOS app network issues
SUPERSIM on iOS has black/white screen

SUPERSIM Android App Issues and Solutions

SUPERSIM has errors/crashing/not working
SUPERSIM server network connectivity issues
SUPERSIM has black screen

SUPERSIM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SUPERSIM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SUPERSIM app crashes or not working on Iphone (iOS):

Close and restart the SUPERSIM app on iPhone
Update SUPERSIM app to the Latest Version for iOS
Uninstall and reinstall SUPERSIM iPhone app
Update your iPhone to the latest iOS version

Fix SUPERSIM on iPhone unable to connect to server/internet connection issues::

To resolve SUPERSIM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SUPERSIM black/white screen (blank screen) on iPhone:

Follow the SUPERSIM iOS app troubleshooting guide Here →

SUPERSIM Android App Issues and Solutions

Fix SUPERSIM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SUPERSIM app issues:

Force Stop the SUPERSIM App
1. On android, goto "Settings" » click SUPERSIM app. » click "Force Stop".

Update SUPERSIM to the latest version on PlayStore

Clear SUPERSIM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SUPERSIM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SUPERSIM.

Fix SUPERSIM unable to contact server/ SUPERSIM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SUPERSIM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SUPERSIM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SUPERSIM on android.

Solve SUPERSIM black/white screens issue on Android:

Follow the SUPERSIM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Anton Seissiger GmbH, developers of SUPERSIM.

100% Contact Match

Developer: Anton Seissiger GmbH

E-Mail: [email protected]

Website: Visit SUPERSIM Website

About this app

We appreciate your feedback. - only 0. 02 € from 1 to 100kB (e. g. photo 0. - only 0. 03 € from 101 to 300kB (e. g. photo 1. - only € 0. 06 from 301kb to 3,1MB (e. g. HD-video with ca. - only 0. 09 € from 3,1MB to 5MB (e. g. HD-video with ca. this app automatically dials into any reachable mobile network in all EU countries. Thanks to the useful feedback of many users, we make the this app app more stable with every update. With this app you have the maximum network coverage and reliably receive your photos and videos from your wildlife and surveillance cameras (from all manufacturers).