Contact Home Control Support

by Vagif Zeynalov

Requires to signup for the account at first lunch.
Impossible to see anything else but the login screen.
Even after creating an account and login you still can’t see accessories, because you MUST add a new one first! But I already have many accessories added into my Hone!
No way to cancel the setup wizard and manage the existent accessories.
Completely broken application!

by Maranello Italia

I have used your application control for shutters a while. I noticed the shutters closed without my intervention. Has anyone reported such behavior?

It is very concerning the app can control or allow others devices to control the shutters without my intervention. Has their been an update that caused this behavior.?? Awaiting your response

App control 2.21(7)

by LaVoyaMel

I have just got controls for the rolling shutters on my apartment windows. There are 8 windows, which for easy identification are numbered 1 to 8 as one moves around the flat in a clockwise manner, so shutters should be similarly numbered. The controls were installed in that same order. When I identified everything on the app, I found that arbitrary (as far as I can see) numbers had been assigned to the rolling shutters, thus 4, 6, 2, 8 for the main room, 1 for a bedroom, 5 for another room, and the main bedroom had to get identified as “other” (apparently the system can’t accept that there may be be more than one bedroom...), with shutters 3 and 7. My attempts to edit to get something that works for me got nowhere. When I go to control things in the main room, the shutters are presented in numerical order - which would be great if that actually corresponded to their positions. In fact, I have to write myself notes to know that what comes first in the main room, numbered 2, actually corresponds to window 3, not window one, or even 2.... Aaaaarrrrrrrgggggghhhhhh!!!! Please make it possible to label things intelligently.