Contact MA Lottery Support
Company Name: Massachusetts State Lottery
About: Welcome to the official Massachusetts Lottery App! You can now claim prizes
between $601 - $5,000 securely & conveniently from the app. Register for a Mass
Lottery Player Account and start scanning tickets to check for winners, then
have winnings added directly to your bank account.
MA Lottery Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MA Lottery. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MA Lottery. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Massachusetts State Lottery
Read 3 Customer Service Reviews 😭😔💔
Horrible
by U&(^*&*(^kidding Me!
After downloading the app it refused to allow me to enter a password. I deleted the app and then downloaded it again. This time I was allowed to register for an account, of course it refused to accept my Social Security number. There it was in print in front of me on the screen, same number as on my dog tags, but no, the app said I needed to enter my Social Security number. Not really sure what happened, I kept hitting the enter number repeatably and then it accepted my Social Security number. AHH! Success….NOPE. Followed the instructions on scanning in my winning mega millions ticket (They have completely sucked the joy of a 2K$ ticket from me!) (well not 100% LOL) So now I STILL need to go to the lottery office in Woburn if I want to cash in my ticket. Why can’t the state get a competent, working software program? Gotta go through the same crap to renew my electricians license.
Security risk in this application
by Db839
I would advise people from downloading and filling out the forms on this application. They want your full name, address, phone number, and YOUR SOCIAL SECURITY NUMBER! There is no reason for them to have that information until you have a winning ticket. You do not give this information out when you go to buy a ticket nor do you need it to check the ticket information at the store you bought it from or on the Massachusetts Lottery website. In addition, at the bottom, they say they will use your Social Security number to check your Experian credit rating. WHY??? Avoid this implication like the plague. I cannot emphasize enough how much of a security risk this is.
SOCIAL SECURITY NUMBER REQUIRED
by Aimistrue72
I am aghast that a SSN number and agreement with EXPERIAN (credit reporting agency) would be required to scan a lottery ticket. If I went to a store to scan my ticket I wouldn’t need to give my SSN. In my opinion this is a huge CYBER SECURITY risk. I believe this app preys on people who mindlessly enter such personal information without regard to risk. EXPERIAN experienced a data security breach which exposed the personal information of millions of people. If cyber criminals were able to find the weakness in Experian’s security, you think this app has that level of protection. PLEASE THINK BEFORE ENTERING PERSONAL INFORMATION.
CAN I GIVE A ZERO FOR A RATING?
Have a Problem with MA Lottery? Report Issue
Why should I report an Issue with MA Lottery?
- Pulling issues faced by users like you is a good way to draw attention of MA Lottery to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MA Lottery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MA Lottery.
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