NORAD Tracks Santa Claus app not working? crashes or has problems?

NORAD Tracks Santa Claus Status

Published by NORAD on 2023-12-21

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Most reported problems

Reported Issues: 5 Comments

By Alex Surra 1 year ago

Sometimes when I am watching Santa, he just disappears. And when I try to refresh, it's just a small line of code. Is there a way to fix this? -Alex Surra

By Sam 1 year ago

It’s not working

By Carlene Donato 1 year ago

App opens I can load up a map but no Santa. Tried closing out all other apps and restarting phone. Iphone iOS 16.1.2

By Greg Richardson 1 year ago

no santa displayed 3d also not working

By Magda 1 year ago

Not working

Common dislikes about NORAD Tracks Santa Claus app

- Takes a long time to load

- Some people give it bad reviews

- No longer tells you what time Santa will arrive in your area

Have a Problem with NORAD Tracks Santa Claus? Report Issue

Common NORAD Tracks Santa Claus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NORAD Tracks Santa Claus app on iOS and Android devices. Solve all NORAD Tracks Santa Claus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NORAD Tracks Santa Claus iPhone Issues and Solutions

NORAD Tracks Santa Claus iOS app crashes, not working, errors
NORAD Tracks Santa Claus iOS app network issues
NORAD Tracks Santa Claus on iOS has black/white screen

NORAD Tracks Santa Claus Android App Issues and Solutions

NORAD Tracks Santa Claus has errors/crashing/not working
NORAD Tracks Santa Claus server network connectivity issues
NORAD Tracks Santa Claus has black screen

NORAD Tracks Santa Claus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NORAD Tracks Santa Claus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NORAD Tracks Santa Claus app crashes or not working on Iphone (iOS):

Close and restart the NORAD Tracks Santa Claus app on iPhone
Update NORAD Tracks Santa Claus app to the Latest Version for iOS
Uninstall and reinstall NORAD Tracks Santa Claus iPhone app
Update your iPhone to the latest iOS version

Fix NORAD Tracks Santa Claus on iPhone unable to connect to server/internet connection issues::

To resolve NORAD Tracks Santa Claus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NORAD Tracks Santa Claus black/white screen (blank screen) on iPhone:

Follow the NORAD Tracks Santa Claus iOS app troubleshooting guide Here →

NORAD Tracks Santa Claus Android App Issues and Solutions

Fix NORAD Tracks Santa Claus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NORAD Tracks Santa Claus app issues:

Force Stop the NORAD Tracks Santa Claus App
1. On android, goto "Settings" » click NORAD Tracks Santa Claus app. » click "Force Stop".

Update NORAD Tracks Santa Claus to the latest version on PlayStore

Clear NORAD Tracks Santa Claus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NORAD Tracks Santa Claus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NORAD Tracks Santa Claus.

Fix NORAD Tracks Santa Claus unable to contact server/ NORAD Tracks Santa Claus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NORAD Tracks Santa Claus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NORAD Tracks Santa Claus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NORAD Tracks Santa Claus on android.

Solve NORAD Tracks Santa Claus black/white screens issue on Android:

Follow the NORAD Tracks Santa Claus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NORAD, developers of NORAD Tracks Santa Claus.

43.24% Contact Match

Developer: Eccentrica Technologies

E-Mail: [email protected]

Website: Visit NORAD Tracks Santa Claus Website

About this app

Watch the days countdown to the start of Santa’s Yuletide journey around the world! The NORAD Santa App is the official app of the NORAD Tracks Santa program. You can also play games, read stories and more!