Contact Y Disk Support

1) First off, this is a Chinese CCP company so they are stealing data from your phone starting the moment you sync their app to the usb. Apple states that this company does not have privacy settings. This warning in the AppStore listing. 2) Secondly, the User Interface is not intuitive so searching online for instructions takes time before getting things going. Their internet presence and customer service is severely lacking, to the point that the developer contact form within the app does not allow you to see the words you are typing. If your auto-correct mistakenly changes your email address while typing, you won't know because you only see a cursor moving while text is invisible. 3) Last but not least, I purchased this software to transfer data and documents from my computer to my phone. However, the usb and software does not allow the transfer of documents into a phone's file storage, the app is not recognized by the phone as a file source, and files on the usb can not be attached to emails or shared. The documents are locked in the usb. Not being able to reach customer service, I'm posting my review to see if someone will respond here. If not, I will delete their app, remove their spyware, reformat the usb and use it as a standalone flash drive.

First I want to apologize to the app creator for leaving a negative review before trying it out. That being said I bought the 64 GB version under the impression I was buying Iflash, and when I plug-in the device it shows that my phone has no service for some reason even though the service is still functional also it only detected my most recent pictures six in total doesn’t find any videos or anything else that it claims to do. I’m using iPhone SE And the app says it works on this device however it clearly does not work as intended I’m not able to use most of the functions so what’s up with that? That’s why I give this a one star rating however I am more than willing to change that to a five star if somebody can help me figure this issue out. Update, I just explored the app a little bit more and it deleted everything I had saved to it and now it’s saying that there’s nothing on it. That was a waste of money in my opinion I’m not sure who is to blame whether it’s the creator of the app or the flash drive itself.

The drive isn’t recognized by iOS because it isn’t certified. It doesn’t really function with ios the way it should and looses connection. Brand name drives function like adding a disk to your device. You can actually back stuff up and save all the background meta data. This drive allows you to copy files while using the app only but you loose all the background data like date location, original if you edited etc it also does not show up in the Apple folders app indicating your phone is not really functioning with it correctly. Each time you perform a function, the app and the drive loose connection and you have to take the drive out and close the app and restart over. Not a safe way to back stuff up. I wouldn’t really trust this drive or app for anything and am going to return it. It doesn’t maintain a connection because it isn’t Apple certified. You’re basically hacking out phone going through a back door, wher as the sandisk real version of this for a few $ more actually communicates with your devise and functions just like another folder in your phone. It actually does a real back up and copies all the background meta data like date and edits and originals. It also showed up in your Apple folders app in iOS and you can use the send function in iOS. The arrow icon you use to send things.