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Company Name:

About: Delivery Hero is a network of online food ordering sites with over 100 restaurant partners
worldwide.

Headquarters: Berlin, Berlin, Germany.


 
  2024-10-09

Bambuser Chat Customer Service 👿🤬😡😠💢😤

Bambuser Chat Contact Information

Listed below are our top recommendations on how to get in contact with Bambuser Chat. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bambuser Chat. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hero



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit HERO Website

Developer: Hero Towers Ltd


More Matches

Get Pricing Info for Delivery Hero
Contact Delivery Hero! Or Contact Support
Need help using Delivery Hero? Try their Help Center now!
Delivery Hero in the News!


Social Support and Contacts

Delivery Hero on Facebook!
Delivery Hero on Twitter!
Delivery Hero on LinkedIn!






Read 3 Customer Service Reviews 😭😔💔

2.3 out of 5

Kills battery on devices. No desktop integration. Buggy.

2022-04-27

by Mad In Brooklyn

Battery killer. App has issues. Desktop version not avail- lacking progressive steps to help aide in sales. More like another task to add into an already busy day.

The app does let you customize things to reply with and has pre loaded responses that take more work to copy edit than using talk text.

Often the app crashes mid session, top right buttons stopped working with most recent update so you cannot view chat history to gather info needed on follow ups.

I’m not able to use the email tool as the app tells me I need to login… while logged in.

If another person in your team is not online (using the app) you must pickup where their long conversation ended. Why isn’t there an email tool linked to paying clients using their specific service ? Keeping the app open all day, without having iPad or phone plugged in causes overheating devices if they make it past an hour.

Meh.

Great idea, terrible execution

2022-05-04

by PTSMayora

I’ve had to use this app for work for about 6 mo. There seem to be different bugs that come up depending on the version update; however it consistently crashed upon opening from a push notification (nothing more annoying than a circle of death while a customer was waiting) and was a HUGE battery drain.

I love the idea, and I was really excited to be introduced to the platform when our in-store sales dwindled due to COVID; but I would avoid using it again in the future.

Most Frustrating app I’ve ever used!

2022-05-11

by Eli The Fanatic

-Crashes frequently
-Quits in middle of chat and looses transcript
-No real-time backups of chats
-Takes forever to wake up, someone else gets the chat before you get to the HERO screen.
-Very poor product search implementation
-Shows customers City but not state... do you know how many “Pleasantville’s” there are in the USA????
-no user control of ring tones
-no ability to see individual client review scores.
-no ability to create and store shortcut responses.
-HERO customer support is useless, they send templated responses to every issue.


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Why should I report an Issue with Bambuser Chat?

  1. Pulling issues faced by users like you is a good way to draw attention of Bambuser Chat to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bambuser Chat customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bambuser Chat.


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