Contact Shop LC Shopping App Support

by Lou In Ohio

I called personal shopper to try and get an answer on a product I just ordered three days ago , because now it was offering a buy one get one free. But first she went into another deal offering me 100$ voucher I listened to her for ten minutes agreed to deal. She now told me to call a number for the help I needed I called it was disconnected! I call the number in which to order sited to talk to an agent ten minutes he hooked me up to customer service again more waiting no answer. Called back ordering agent told him my problem he couldn’t go back to my order couldn’t connect me to manager. Do I ask what if I order this product now and send back the first order no he says we’re all sold out! But the product is still on tv! I hang up call again order the product which they still have! This took all of an hour to do I’m very disappointed in this company now they only want to talk to you if your gonna order if you need customer service good luck and pack a lunch you’ll need it by the time you get any answers or help.

by NotHappi3

I wanted to use this app for their $1 auctions only. I greatly dislike their website because my screen remains grey for 10 minutes before it brings up the page ive just clicked on. When i tried to look through their $1 auctions on the app, i couldnt even select my ring size (size 5). It only had 0.00 and 10-13. THATS IT. Not only that, but i prefer sterling silver as my metal of choice. That also was not on their list of options to sort by. So i went to search through their gemstones. I only found 8 i could search for. Granted they were the most popular. Diamond, emerald, ruby, sapphire....etc. The bulk of their items i imagine. But not what i was searching for (gimmie some chrome diopside plz). But then finally, on my last attempt to sort through their $1 auctions, i went to look for rings only. But alas, it was not on the list to choose either. Necklaces, earrings, sets was, but no rings. No rings. Fix it LC. And your website too.

by Tae Kwon Do Bb

DO NOT BUY FROM Shop LC as illegal transactions are taking place!! If you choose to do so anyway then I encourage everyone to take pictures of every auction win. You will see yourself that auctions will indicate you have won & they take them out from under you & sell them to a higher bidder!!! I turned proof of 3 pictures of my wins that were NEVER awarded to both the supervisor Mr. Gomez & CEO Mr. Agrawal. Neither care to address the issue & I am a brand new customer to ShopLC. This has happened to at least 6 rings including a morganite. Your picture of “YOUR WIN” will NOT matter!!! When you call customer service to address it they will tell you that it went to a higher bidder even though your picture indicates you won it. Also the list of complaints at the Better Business Bureau is long & wide. I’m adding to that as well. 😡😡😡 I hope they get caught & get shut down!! A pathetic business for sure!!!