Contact Bose® Hear

Contact Bose Support

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About: Bose Hear App's CustomTune™ Technology pairs with Bose SoundControl™ Hearing
Aids to provide clinically-proven, audiologist quality customization. With just
two controls, you can set the volume and sound clarity to your liking.



How to Contact Bose Customer Service/Support

Bose® Hear Contact Information

Listed below are our top recommendations on how to get in contact with Bose® Hear. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bose® Hear. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bose Corporation



61.54% Contact Match

Developer: Bose Corporation

E-Mail: [email protected]

Website: Visit Bose Website





Privacy & Terms:

https://www.bose.com/en_us/legal/california_privacy_notice_of_collection.html




Reported Issues: 4 Comments

4.5 out of 5

By David Frey

7 months ago

I need a repair on these hearing aid I purchased about a year and a few months. They worked great, but one goes thru batteries and both need a check-up. Please forward your address and I will send the pair back for repair. Thank you, David Frey

By TomT99


Doesn’t reliably connect

This app has problems connecting through Bluetooth to the ear phones. I don’t understand why it is so difficult. I can be playing music through the earphones and then try to connect the Bose hear app and it won’t connect. Now, why is that? If the music app can connect, then why can’t the Bose hear app connect? Can’t the Bose Hear app just look at what the music app is doing and then use that channel? It is annoying when I am listening to music through the earphones from the iPhone and then the Bose hear app tells me to make sure that the earphones are turned on. Also, sometimes it just won’t connect at all. The music app can’t find the earphones and neither can the Bose Hear app. So I tell the iPhone to forget the Bose Hear app and then try to pair. Often, that does not work either. And so what I have to do is delete the Bose Hear app and then reinstall it. So far, that has always worked. But, it is an annoying five minute delay to whatever I am doing. I have to do this about once every month or two.



By KBKinfinity


SoundControl Hearing Aid Disappointment

I’ve owned Bose Hearphones since they came out, and I bought them for my son, also. I’ve recommended them to my friends and several have bought them. The work amazingly well, especially for the price. The ability to narrow the audio field in a noisy environment makes a big difference. So, I was excited when Bose received FDA approval for OTC hearing aids. Finally, we are going to get useful features, like compression and a graphic equalizer. But, the debut has been delayed for over a year. Now, the SoundControl aids are in limited availability. What a disappointment!! They are just hearing amplifiers, of the kind you can buy for $150 each. Or less. They don’t stream music or phone calls. They don’t have the narrowest focus setting of the HearPhones, only front and “everywhere”. They apparently don’t have compression. They don’t claim echo cancellation or multiple programs for different acoustic situations. (The specs are very brief.) Not only that, but Bose discontinued the HearPhones a year ago. So, in my opinion, Bose is just ripping off the old people again, like everyone else. Apparently the hearing aid cartel made a deal. Again. I really wish Apple would enter this market. They have all the necessary technology. It’s a big opportunity, if only someone had the determination to break the cartel. Fat chance, it seems.



By Hound dog Jake


Love/Hate relationship

They defiantly work for hearing enhancement, I just can’t seem to get over constantly trying to adjust them for differing conditions. The App is slow to respond to hook up and sometimes won’t , yet my phone says they are connected, frustrating when your having trouble hearing and can’t immediately adjust the controls. Never like something in my ears but these are tolerable and getting better. Battery life could be a little longer, won’t last all day. I am going to call support to see if they can help me fine tune these things. Not very wearable on a boat as wind noise is an issue. I’m 50/50 right now about keeping them.




Have a Problem with Bose® Hear? Report Issue

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Why should I report an Issue with Bose® Hear?

  1. Pulling issues faced by users like you is a good way to draw attention of Bose® Hear to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bose® Hear customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bose® Hear.


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