flySEA Reviews

flySEA Reviews

Published by on 2024-07-16

🏷️ About: The Sea-Tac app is designed to help travelers navigate through the Seattle-Tacoma International Airport with ease. It provides up-to-date information on TSA security checkpoint wait times, parking spot reminders, shopping, dining, and relaxing options, airport amenities, flight information, and ground transportation options.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
64.5%

😎👌🔥 Positive experience
19.4%

🙄💅🫥 Neutral
16.1%

~ from Justuseapp.com NLP analysis of 137 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app is useful for directing users to their destination inside the airport.

- The crashing issue has been fixed.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

2.7 out of 5

Crashes with iOS 12 + iPhone X

2022-06-22

When you select any retail shop in “where is” section, it immediately crashes. Unusable.

Almost missed my flight today

2022-07-23

flySEA was showing the wrong terminal and gate A7 instead of B1 and it never got updated. Luckily I was tracking my flight on the Airline App which showed the correct info.

Bad data

2022-08-24

App is useless if security line info is wrong, as it has been my last 2 visits. Uninstalled.

App crashes anytime you click on a header

2022-09-25

App crashes anytime you click on a header, like on Food in the Happening now section

TSA Wait Times???

2022-10-26

I got flySEA exclusively for TSA wait times and it’s nowhere to be found... or so buried that I haven’t discovered it yet. flySEA is clunky and requires many taps to go back to the home screen, none of which are intuitive. If you’re visiting Sea-Tac for the first time and have no idea where you’re going, this could be useful. If you visit here regularly, avoid flySEA and look for something different.

Incorrect parking rates.

2022-11-27

Precooked parking rates listed in flySEA are incorrect. Weekly parking is $9 more per week on the website vs app. Notified the port six weeks ago but it’s still incorrect.

Not accurate security wait times

2022-12-28

Not accurate security wait times. App said <5 mins, while in actuality line was over hour long. Did Clear to try and speed it up and still waited over 30mins while app kept saying <5mins throughout the entire hour.

NOT accurate!

2023-01-29

What says >5 min or 20-25 min is triple time. Think they consider going thru the conveyer belt and scanning system the time going thru security, instead of the line that starts in the parking garage.

Never updated

2023-03-02

App is never updated with the current shops and restaurants. There’s several spots in N gates that have been there for months which are still not in flySEA . Also you can’t search for locations in the map. Pretty terrible for a navigation app.

Completely useless

2023-03-31

I am unable to add a flight to track which is the reason I downloaded flySEA

Not even accurate

2023-05-02

Cant imagine how this is a seatac app... i am sitting at my gate where it clearly says i am an hour and ten minutes late... flySEA still says on time. The flight has been delayed for over an hour. Dont your storage on your device.

Needs finishing

2023-06-02

App is a good start. Crashed the first time I switched to A gates. glitchy overall, lots of scene switching issues. Love the directions to the dining areas.

The most important thing for me downloading flySEA : every dining place has different hours and there is no central location to view them or maybe a way to filter out things that are already closed. Going into every individual dining location to look for posted hours is what’s required currently.

No traffic info

2023-07-04

My airline apps give info on flights. I need AIRPORT specific info and flySEA is lacking. Dropping off or picking up can take a few minutes to an hour or more. Sometimes the cell phone lot is full. Sometimes one parking bay is a better bet. Construction causes all kinds of traffic delays. Please give us traffic and parking lot info.

Looks nice but doesn’t work

2023-08-04

Please make security line wait times available on web. That was the key reason for installing flySEA and it doesn’t provide that info. Therefor flySEA is useless.

Inaccurate

2023-09-05

I downloaded flySEA because you’re supposed to see approximate wait times for security lines and they said it’s taking about 30 minutes to get through security but it took closer to 2 hours. There were many people missing their flights.

Don’t trust checkpoint wait times.

2023-10-07

Checkpoint wait times are WRONG. App said 30-45 mins for the longest lines, husband just missed his flight due to 90 minute wait in security lines. That feature was the main reason I got flySEA.

The LinkedIn link inside of the app goes to a wrong page

2023-11-07

Inside of flySEA , there are links to Port of Seattle’s social media. These are working links to accounts specific to Port of Seattle, like the YouTube channel, or specific to SeaTac, like the Twitter account.

They all work except for the LinkedIn icon - that simply goes to a “page not found” error message on the LinkedIn website. Please fix this, as there is a working Port of Seattle LinkedIn page. Thank you!

Wait times completely made up

2023-12-09

15 minutes? Ha!!!

Not even close. Took over 30 at 10pm.

Fixed crashing

2024-01-09

Fixed crashing issue. Works fine now.

It’s a good way to get around the airport

2024-02-10

It does great at directing to the destination inside the airport but be aware that it is not accurate about the time. It’s showing 34 mins to get to a gate which I made it in 10-15 mins and it looked like someone in general boarding would get there in an hour. But this is just a caveat. It works well.



Is flySEA Safe? 🤗🙏


Yes. flySEA is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 137 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.7/5 . Justuseapp Safety Score for flySEA Is 23.2/100.


Is flySEA Legit? 💯


Yes. flySEA is legit, but not 100% legit to us. This conclusion was arrived at by running over 137 flySEA User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for flySEA Is 42.4/100..


Is flySEA not working? 🚨


flySEA works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with flySEA? Post a Review




Features

- TSA security checkpoint wait times: The app provides real-time information on the wait times at different TSA security checkpoints, helping travelers choose the most convenient line.

- Parking spot reminder: The app allows users to snap a photo of their parking spot, making it easier to find their car after their flight.

- Shopping, dining, and relaxing: The app provides a directory and map of all the dining and retail options available at the airport.

- Explore our amenities: The app provides information on various amenities available at the airport, such as water bottle filling stations, nursing suites, pet relief areas, cell phone charging stations, and children's play areas.

- Find your flight: The app allows users to enter their flight number to get gate location and alert notifications.

- Ground transportation: The app provides information on various ground transportation options, including airporters, courtesy shuttles, limos, public transit (buses or Link light rail), rental cars, taxis, and app-based rideshare services like Lyft, Uber, and Wingz.

  Customer Service/Support
Developer:
Port of Seattle


Website: