DK ePaper app not working? crashes or has problems?

DK ePaper Status

Published by DONAUKURIER

Mit der ePaper-App des DONAUKURIER und seiner Lokalausgaben lesen Sie die
Zeitung bequem auf dem Tablet oder Smartphone. Als ePaper-Abonnent haben Sie
auch in der kostenlosen App vollen Zugriff auf Ihre Heimatzeitung.

I have a problem with DK ePaper

Are you having issues? Select the issue you are having below and provide feedback to DK ePaper.

User reports:
App has problems

User reports 10

problems reported in the last 24 hours

24 hour clock

Most reported problems

60.0%

Connection

30.0%

Account

10.0%

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Common DK ePaper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DK ePaper app on iOS and Android devices. Solve all DK ePaper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DK ePaper iPhone Issues and Solutions

DK ePaper iOS app crashes, not working, errors
DK ePaper iOS app network issues
DK ePaper on iOS has black/white screen

DK ePaper Android App Issues and Solutions

DK ePaper has errors/crashing/not working
DK ePaper server network connectivity issues
DK ePaper has black screen

DK ePaper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DK ePaper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DK ePaper app crashes or not working on Iphone (iOS):

Close and restart the DK ePaper app on iPhone
Update DK ePaper app to the Latest Version for iOS
Uninstall and reinstall DK ePaper iPhone app
Update your iPhone to the latest iOS version

Fix DK ePaper on iPhone unable to connect to server/internet connection issues::

To resolve DK ePaper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DK ePaper black/white screen (blank screen) on iPhone:

Follow the DK ePaper iOS app troubleshooting guide Here →

DK ePaper Android App Issues and Solutions

Fix DK ePaper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DK ePaper app issues:

Force Stop the DK ePaper App
1. On android, goto "Settings" » click DK ePaper app. » click "Force Stop".

Update DK ePaper to the latest version on PlayStore

Clear DK ePaper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DK ePaper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DK ePaper.

Fix DK ePaper unable to contact server/ DK ePaper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DK ePaper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DK ePaper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DK ePaper on android.

Solve DK ePaper black/white screens issue on Android:

Follow the DK ePaper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DONAUKURIER, developers of DK ePaper.

100% Contact Match

Developer: Donaukurier GmbH

E-Mail: [email protected]

Website: Visit DK ePaper Website

About this app

Wenn Sie noch kein ePaper-Abo des DONAUKURIER oder einer Lokalausgabe haben, können Sie Einzelausgaben in der App kaufen. Mit der ePaper-App des DONAUKURIER und seiner Lokalausgaben lesen Sie die Zeitung bequem auf dem Tablet oder Smartphone. Melden Sie sich hierzu einmalig mit Ihren vorhandenen Zugangsdaten an und wählen Sie Ihre bevorzugte Ausgabe. Als ePaper-Abonnent haben Sie auch in der kostenlosen App vollen Zugriff auf Ihre Heimatzeitung. Danach können Sie die digitale Zeitung täglich herunterladen. Die Lokalausgaben des DONAUKURIER informieren Sie montags bis samstags über die Ereignisse in Ihrer Heimat, Deutschland und der Welt.