Contact Jitsi Meet

Contact Jitsi Meet Support

Published by on 2023-07-11

About: Jitsi Meet lets you stay in touch with all your teams, be they family, friends,
or colleagues. Instant video conferences, efficiently adapting to your scale.

How to Contact Jitsi Meet Customer Service/Support

Jitsi Meet Contact Information

Listed below are our top recommendations on how to get in contact with Jitsi Meet. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Jitsi Meet. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

100% Contact Match

Developer: 8x8, Inc

E-Mail: [email protected]

Website: Visit Jitsi Meet Website

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Privacy & Terms:

Reported Issues: 7 Comments

3.6 out of 5

By Michael Converson

3 months ago

Hi There, The dial in feature is not working It's says connecting to the meeting then error connecting. When will this error be corrected or fixed? Michael

By Tom

10 months ago

Hello Jitsi. There are some rooms that have illegal activity, especially those of the age of majority playing videos of underage individuals and chatting about such. There are those that are under 18 also broadcasting. With these situations being as serious as they are, there should be at least one individual do get these rooms offline as soon as possible. I come across them via other venues and am available to assist frequently. Whether the rooms can be taken down and the individuals be temporarily or permanently banned from the site. Thank you and you're welcome in advance, Tom

By Jonah

1 year ago

I have admired your open-source privacy-friendly service for a while but upon checking its safety, I found that there is a hidden Giphy analytics tracker embedded inside the Software Developers' Kit. This spyware pings user data back to its servers, which are now owned by Facebook. This is very disappointing. We need to trust great innovators like Jitsi and this kind of spyware undermines and tarnishes the good reputation you've built among privacy advocates. I apologize if this is not a company policy, and maybe a rogue developer in your web/app building chain but I thought I'd bring it to your attention as it is not mentioned in your privacy policy and contravenes GDPR guidelines. Jonah

By Jeff

1 year ago

I am not able to connect to a chat group which uses Jitsi with my laptop computer - I see a blank black screen. I am able to connect to the chat group using my cell phone. Please send me a phone number (I am in the United States) so I can talk with someone to troubleshoot my problem.

By RandomNickname00

Too Bad

Really really really wanted to like Jitsi. It worked well some of the time, but too many times participants would show up with no audio or no video or both. I’m still in the market for a Zoom competitor and Jitsi came the furthest of all the ones I’ve tried. Unfortunately, it doesn’t cut the mustard.

By randomusername1111

Third party joined call without authorization

Downloaded and created a test link to invite a friend. Before I could push the invite button I received a notification that a third party had joined the call. Deleted the app immediately. I’ve tried to contact support but there is no support available on the Jitsi site.

By rsninchicago

Good start…

App is much better than it used to be. Now, the developers need to make it so ONLY moderators can kick people out of a meeting. Currently anyone can kick anyone out of a meeting. Have noticed several people joining a meeting that has not been invited and then they start kicking everyone out of the meeting, then lock the room. Then you have to setup a new meeting room and resend the link to everyone originally invited. MODERATORS SHOULD BE THE ONLY PERSON ABLE TO KICK PEOPLE OUT OF A MEETING.

Have a Problem with Jitsi Meet? Report Issue

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Why should I report an Issue with Jitsi Meet?

  1. Pulling issues faced by users like you is a good way to draw attention of Jitsi Meet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Jitsi Meet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jitsi Meet.

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