Contact Stock Tracker Market Watch Support

by J-bobble

Why not charge people up front instead of having them waste their time downloading the application and creating a profile just to be asked to pay a subscription fee when we try to use the only feature for which people are downloading this? I’ve seen your replies to others regarding this, and you claim something along the lines of, “oh I thought we were clear, so sorry!” News flash!: if multiple users are saying it’s not clear, you’re probably not being clear. It would be clear if you charged the fees up front in order to download because, let’s be honest, no one is downloading your app to have yet another watch list devoid of alerts and you know it. SO, one has to wonder, if you’re being dishonest up front, with what else are you trying to scam me? Wait, I’ll answer that one for you - it’s with the outrageous prices you are charging. $299 for price alerts?! Alerts that can easily be set up for free with the “If this then that” (IFTTT) app? Really? I might be insulted if my first reaction wasn’t to laugh. No thanks.

by RickInEly

UPDATE
To add to my previous comments (below)—while the developer comments here on reviews, they’ve been almost completely unresponsive to me. No responses to multiple inquiries I sent through the app. One response to my email with questions, to which I responded.... and got a reply 11 days later, which did not answer my questions. I’d already given up and deleted the app by then.

Like I originally said, these guys have a great concept, but neither the app nor the developer is ready for prime time. Too bad.

Positives:
• Pretty good design, clean and (mostly) easy to read.
• Ability to track stops is awesome

Negatives:
• Design 101: In the portfolio lists, for stocks that have more than one purchase in the same portfolio, the purchases are misleadingly listed below the stock, separated by a heavy rule, that makes it look like they belong with the next stock in the list (basic design faux pas)
• Failed to load prices for two of my stocks
• Customer support didn’t respond to two inquiries

by Gfjjgnfbnngfjfh

Really was not ready to rate it, but it only allows very few stocks and insist you click a tap that says love it to add more. I do not love it, so far it’s s annoying, but if you don’t click love it the app doesn’t let you finish the portfolio, if you do not love it it does not take you to the rating page but ask you to send an email, thus the reviews you are reading are skewed in favor of good ratings.. very deceptive reviewing practice.