DocCheck Help app not working? crashes or has problems?

DocCheck Help Status

Published by DocCheck Medical Services GmbH

Spar dir das Wartezimmer! Mit der DocCheck Help-App kannst du bequem von
unterwegs oder zu Hause Gesundheitsprobleme klären. Die Fachleute von DocCheck
Help helfen dir schnell und unkompliziert.

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Common DocCheck Help Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DocCheck Help app on iOS and Android devices. Solve all DocCheck Help app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DocCheck Help iPhone Issues and Solutions

DocCheck Help iOS app crashes, not working, errors
DocCheck Help iOS app network issues
DocCheck Help on iOS has black/white screen

DocCheck Help Android App Issues and Solutions

DocCheck Help has errors/crashing/not working
DocCheck Help server network connectivity issues
DocCheck Help has black screen

DocCheck Help iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DocCheck Help app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DocCheck Help app crashes or not working on Iphone (iOS):

Close and restart the DocCheck Help app on iPhone
Update DocCheck Help app to the Latest Version for iOS
Uninstall and reinstall DocCheck Help iPhone app
Update your iPhone to the latest iOS version

Fix DocCheck Help on iPhone unable to connect to server/internet connection issues::

To resolve DocCheck Help network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DocCheck Help black/white screen (blank screen) on iPhone:

Follow the DocCheck Help iOS app troubleshooting guide Here →

DocCheck Help Android App Issues and Solutions

Fix DocCheck Help not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DocCheck Help app issues:

Force Stop the DocCheck Help App
1. On android, goto "Settings" » click DocCheck Help app. » click "Force Stop".

Update DocCheck Help to the latest version on PlayStore

Clear DocCheck Help App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DocCheck Help app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DocCheck Help.

Fix DocCheck Help unable to contact server/ DocCheck Help internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DocCheck Help » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DocCheck Help » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DocCheck Help on android.

Solve DocCheck Help black/white screens issue on Android:

Follow the DocCheck Help android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DocCheck Medical Services GmbH, developers of DocCheck Help.

Verified email

Contact e-Mail: [email protected]

66.67% Contact Match

Developer: DocCheck

E-Mail: [email protected]

Website: Visit DocCheck Help Website

About this app

Unsere langjährige Erfahrung im Umgang mit sensiblen Gesundheitsinformationen garantiert dir den Schutz deiner Privatsphäre. - du abends oder am Wochenende medizinischen Rat brauchst. - der nächste Beratungstermin erst in 6 Wochen möglich ist. - Ende-zu-Ende-Verschlüsselung, d. h. nur der von dir ausgewählte Experte erhält deine Nachrichten. "An einem Samstagvormittag, an dem man sich eigentlich schon in einer übervollen Notdienstpraxis sitzen sieht, und man nachher mit einer Lapalie wieder nach Hause kommt, sehr beruhigend. Ich denke, so könnten einige im Endeffekt unnötige Besuche in der Notfallaufnahme verhindert werden und es bliebe wieder mehr Zeit für echte Notfälle. Weiter so! " (Chat mit Dr. med. DocCheck, das größte Netzwerk medizinischer Fachberufe Europas, bietet dir eine große Auswahl an Experten verschiedener Fachrichtungen. Bei so einer Beratung hätte ich sie gerne direkt als meine Ärztin. Top! " (Chat mit Dr. med. "Sehr kompetenter Arzt. Mit der DocCheck Help-App kannst du bequem von unterwegs oder zu Hause Gesundheitsprobleme klären. Sollte dir eine Frage unangenehm sein, kannst du dich auch anonym beraten lassen. Du hast Anmerkungen oder Fragen zu DocCheck Help? Die Fachleute von DocCheck Help helfen dir schnell und unkompliziert. DocCheck kann deine Chat-Inhalte nicht einsehen. "Sehr hilfsbereit, schnell und vertrauenswürdig. 5 Sterne. Hat innerhalb weniger Minuten umfangreich geantwortet". (Chat mit Dr. med. Spar dir das Wartezimmer! Dann schreib uns gerne eine Nachricht an help@doccheck. com.