MotoGP app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
36.5%

Something else
29.4%

Login
11.8%

Crashes
10.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MotoGP Problems 😠👌🔥

- Expensive subscription

- Poor user experience

- No option to view timings on the phone while streaming to Apple TV

  55 Reported Issues: 😵🆘🛟🚨📢

David Vaughn
2022-05-30

The MotoGP app and the direct site will not allow me to stream videos to my Samsung tv and to my Apple TV. I have always watched like this now I can’t. I can still go back to Jerez and watch but not Lemans or Mugelo. Can you please fix this?

John Fuller
2022-05-29

App will open but won't play any videos from the French or the Italian gp, was ok before. I can watch live coverage. I've cleared data, lodged out back in but still not working properly.

Del
2022-05-29

What is going on with the app?!?! We Pau a lot of money for the service and it's just not working. I can't watch any videos at all. FIX. THE. PROBLEM!

Michael
2022-05-28

Can't Chromecast to tv from Android phone, problem commenced with Le Mans GP. Thought Dorna would have fixed it for the Mugello GP. Very disappointing. Should be providing users with a refund.

Stan Fortune
2022-05-27

App still wont cast to chromecast from France race, two weeks ago. This is bullshit. I wont be renewing my subscription next year,

Robert Fazio
2022-05-27

Same issue as others. Started with France race. This app sucks, website sucks, get your stuff together DORNA

Greg
2022-05-26

I have the motogp app installed on Sony Bravia TV. Won't play video on Videopass for Espana motogp FP4, qual and so on. Have restarted TV, app, cleared cache etc but nothing works. It did the same for some videos about a week ago and suddenly starting working overnight.

George
2022-05-22

Im only able to view videos on my iphone. I cannot get the video to play on either PC, not even from the website . I get the spinning wheel and the PLAYER_ERR code after.

Greg Waters
2022-05-15

Same problem Old vids play fine but new races won’t play at all App has been a major problem for the last few races

Rodrigo Romero
2022-05-15

Cant cast using chromecast on android, already uninstalled and installed again. On iphone it is working.

Koby Decker
2022-05-15

Same as others. Plays older content fine, but won't play new stuff from Friday. Using Firestick. Never had a problem before. Phone still works.

Sam Boyes
2022-05-14

App working on phone but not tv. Will play live but not videos of other sessions. Very frustrating and disappointing!

Andrew
2022-05-14

motogp app on firestick not playing spoiler free, and many other videos. live is working fine. I have reset, firestik, Uninstalled and reinstalled the app but the problem still exists. app works fine on my phone and desktop.

Jenny Hald Fagerström
2022-05-14

Same as others, can use phone and laptop, but as soon as I try casting it via chromecast it doesn't work. Old sessions workes fine casting, byt anything from this weekend just work on phone, byt as soon as I press the cast button it freezes and the screen goes black. 🤔

Werner Share
2022-05-14

Yes same issue reported by others, I can watch Best Videos like FP1 from Le Mans on my phone and laptop, but cannot watch on my smart TV or cast via Chromecast. Live TV works

Shane Sherer
2022-05-14

Same as the other FireTv users, LeMans FP sessions and “best videos” will not play. It shows a black screen and then never plays. I got an error message saying connection was reset by peer, whatever that means. Logged out/in, uninstalled/reloaded, reset FireTV, nothing works. Past GP videos (Spain) load with no issue

Jennifer A Mountford
2022-05-14

videos won't load on multiple different branded smart tv's . (normally play without a problem) , so can only watch on a computer but then videos freeze and won't fully play

Rachel Morgan
2022-05-14

We have tried everything to get it to work nothin but phone app works. FireTV app freezes at play of any paid video free ones play ok ….. this is not the first issue with this app and sure it won’t be the last. MotoAmerica has the same problems

Dean
2022-05-14

Sames as issue... Using firestick..internet good..connection good.. Wont play previous sessions of le mans fp1,2..motoE quali...logged out..logged in...uninstalled...reinstalled...logged in..out..in..nothing...

Paul Lissauer
2022-05-13

I'm using an Amazon Fire Stick 4K, which functions well for most sites. It worked fine with the previous race in Jerez. Now I am experiencing the same problem reported by another user - the app has suddenly quit playing the saved videos (free practice sessions as of May 13). Have reinstalled the app, cleared fire stick app caches to gain room, etc., but still no help.

Dan De Vante
2022-05-13

MotoGP on fire sick won’t play any sessions just the odd vid is working, but it is working on the iPhone for some reason??

Paola Benedetti
2022-05-12

I cannot open any of the videos. As soon as I press play, they freeze

Ben Dobbs
2022-03-20

Paid a lot of money to watch MotoGP and yet again the app is unreliable and keeps crashing or not even opening. Tried logging in and out and also deleted and re-downloaded the app. Also restarted my device. 3rd year of the unreliable app and yet I still pay in the hope that the app will catch up with many other services. I love MotoGP but this is getting frustrating as it’s not cheap!! Please sort this and develop the app for the future. Offline availability is much needed with short term downloads. Then I might feel like I get my money’s worth.

John Abell
2022-03-06

Unable to watch on my phone or roku, saying I don't have a subscription when I've been charged twice for my subscription! Also unable to watch live on phone or Roku.

Bub
2022-03-04

Based in UK. Using Android Firestick app, version 1.38.0 Problem: I can watch the Best Videos etc, but when I click on Live no content appears on the screen and the app crashes, then passes me back to the Firestick home screen. What I've checked/Tried: Plenty of free space on my firestick device. Have tried clearing cache, deleting data etc. Have tried deleting the app and reinstalling. Tried logging out, logging back in. Tried turning everything off and back on again. Same issue, it crashes Subscription is up to date, and I'm currently watching through a web browser on my computer...which isn't great when I've got a massive TV to watch it on. I can use the browse function There is no content on Spoiler-Free at the moment. Anybody got any ideas? I remember the app was a bit flaky last year.

Showing 31-55 of 55

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About this app

The Official this app™ Application is the only official app which provides a spectacular range of features to help you follow your favorite sport, full LIVE coverage of every GP in HD 1080p@50, Live Timing and Audio Commentary of each practice, qualifying session and race during the this app™ World Championship – all available live & on demand with full access worldwide (no geographical restrictions) via your smartphone or tablet.  Weather info, split times, sector tracking and exclusive data allows you to see exactly how the riders are performing throughout each lap and chart the riders as their teams and mechanics do. Available to you LIVE!  Follow the action as it unfolds with the extensively updated Live Timing feature, and watch lap times progress as the riders speed through each sector of the track.  Be the first to get all the latest preseason news, plus updates during race weekends and between Grands Prix throughout the season - including more than 200 new photos per Grand Prix.  On top of that you can get all the latest news and photos directly from the paddock, the calendar and timetables, results, exclusive rider info and statistics from every Grand Prix.  Full LIVE coverage of every GP in HD 1080p@50, from start to finish.  Get all the information you need for each circuit, including key data, racing stats and records, videos, directions and much more.  Enjoy more than 45,000 videos from 1992 to the present day including full races, interviews, summaries, reports and much more.  AVAILABLE IN ENGLISH, FRENCH, GERMAN, ITALIAN, SPANISH & JAPANESE.  Pick your favorite layout and watch up to 4 of the 6 available feeds simultaneously!  The audio commentaries and subtitles on VideoPass are available only in English.  Pause or rewind all the action and resume playback where you wish.  Check out all the stats, pictures and information about the riders and teams of the this app™ World Championship, updated prior the start of the season!