Mural - Visual Collaboration Reviews

Mural - Visual Collaboration Reviews

Published by on 2024-08-08

🏷️ About: The MURAL app is a collaborative intelligence platform that enables teams to ideate, innovate, align, and build together in real-time or asynchronously. The app is designed to inspire better collaboration that leads to business-driving outcomes. The app is available for iPhone and iPad and keeps you connected to your team and enables you to capture and share inspiration on the go.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
67.5%

👿🤬😠 Negative experience
18.9%

🙄💅🫥 Neutral
13.6%

~ from Justuseapp.com NLP analysis of 63 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Robust set of tools

- Quickly add photos or notes

- Inspiration for work/home/design/travel/etc

- Native app is nice and smooth



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

2.5 out of 5

Doesn’t work at all.

2022-05-21

On the big iPad Pro here, the one with extra horsepower. All this does is view the this app, and allow for creating sticky notes all over everything and pen scribbling. The lag is so bad there’s no telling where the stickies will end up, and taps don’t select any objects, so you can’t move or delete the stickies that end up covering everything in sight. Can’t tap on an object to put text in it. Gives us a “pro tip” to add a photo but provides no way of doing that. Made for a real embarrassing first day of class.

Crashes in under 30 seconds

2022-06-22

Unusable with anything but a simple board…

Cant navigate

2022-07-23

Have had it freeze on almost every navigation screen on the iPhone 12.

Unusable

2022-08-24

Crashes within a minute of opening a board, even when idle/loading.

It’s as bad as they say - please improve!!

2022-09-25

Very hard to do anything. I can view my board but even simply adding a post it is confusing and laggy. This is really disappointing and makes me wonder if I should rethink the application I had planned for this app as a team and personal calendar/planner. Please fix this!

App unusable

2022-10-26

Unfortunately I agree with others. Mural is not even usable to view. The fonts do not carry over and you can not read the post it notes.

The ideal solution would be to use in native internet mode on tablet but it always reverts back to app.

Very disappointing.

Experience is clunky

2022-11-27

Everything about the experience is awkward and clunky:
—clicking on text to edit is near impossible
—there is no way to select multiple objects
—even just selecting one object is difficult and there’s always a lag
—double-clicking to create a post-it note often creates a post-it note out of the space and off-screen

I hate Mural so much and try to use a little as possible. I love the website when viewed from my laptop. Beyond using this as essentially an uneditable viewer, Mural unusable.

Simply Terrible on iPad

2022-12-28

Very surprising a company as professional and capable as this app would release such a mess of an app. Soooo slooowww. Drops connection regularly. Just an embarrassing user experience compared to the browser. Please either let us work in the browser or fix Mural … don’t force a crippled app experience.

Forget using templates on iPad

2023-01-29

You can’t search or sort the templates when creating a new this app. Worse - you can’t even use the online version in your browser because it always pops you right back to Mural . Terrible.

Completely unusable

2023-03-02

No boards open - app crashes immediately. The website also doesn’t allow viewing boards from a mobile device, it forces a redirect to the broken app.

Utterly useless.

Performance issues on iPhone

2023-03-31

I love this app, but performance is so bad on the iPhone I can’t even load and use my most important this app that works fine in the browser. Please address performance and scalability issues !

App keeps crashing

2023-05-02

Whenever I open my board, I scroll for a bit then Mural crashes and exits promptly. I can’t get anything done unfortunately. Maybe it came with the update?

Can't even open

2023-06-02

Everytime I launch Mural and sign in, I click on a board and it loads for 2 seconds and exits out itself. Fix this

Nearly Unusable on iPad

2023-07-04

To echo what many others are saying, I love this app as a concept. On a computer/laptop, the browser version of this app works just fine and I enjoy using it — the same sadly cannot be said of the mobile app version. I attempt to use the this app app on an iPad Pro (that can handle nearly any other app) and this app will either crash, lag-out, or have constant trouble connecting. If a this app actually loads, I can barely do anything except clunkily navigate around a board, unable to contribute anything of substance. This is absolutely an app issue and not an Internet/hardware issue because I can immediately use my MacBook Pro and have no connectivity or collaborative issues with the browser version of this app. Please fix this as this app is a good program but I will steer away from using it because it is hardly usable on tablets and other mobile devices.

Good functionality - major annoyance for having to login constantly

2023-08-04

Please fix the login persistence. It is a huge annoyance, super super frustrating. 5stars after that.

Not robust enough

2023-09-05

I love this app, and when I bought an iPad Pro I thought this would be one of my favorite apps. Sadly Mural is no where near as robust as the browser version. AND I cant use the browser version on iPadOS. Very disappointing, So I’ve moved to Miro until Mural gets its much needed facelift

Links not active in app

2023-10-07

I would love (5stars) it if the links associate with things carried through to Mural !

Yay for iOS

2023-11-07

Very happy to see an iOS app now available! The native app is nice and smooth. Sadly, it seems to be missing one of my favorite features from the website: I can't find a way to import/paste links. I love how the website inserts links with an image and summary text. Hopefully they add it soon.

Looking forward to future updates!

Epic tool for quick notes AND big syncs w team

2023-12-09

I’m always getting inspiration (for work/home/design/travel/etc) on the fly and can just quickly add photos or notes to a this app and have an amazing collection of thoughts. Love it

Whiteboard in your pocket

2024-01-09

As a service designer who does a good bit of remote work, I love collaborating on this app. It’s incredible how much content you can access, create, and edit with this app’s app. It’s a robust set of tools, not just a way to view boards you created on desktop using the web app. Bravo!

I will give 5 starts once you support landscape mode

2024-12-16

Come on guys! When the board is HUGE we need to be able to view it horizontally for more visibility.

Buggy

2024-12-16

Repeated failures on IPhone Xs Max. Every time I add a note to a this app board, the note isn’t actually saved and Mural becomes unresponsive.

Constantly crashing

2024-12-16

Ever since upgrading to iPhone X, every time I open Mural and try to go into one of the boards, it crashes EVERY single time. Completely unusable and I need Mural for work.

Tried to reinstall three separate times with no luck.

Can't use it!

2024-12-16

Upon opening, it asks me to sign in ("enter your work e-mail"). Why don't developers say in their description their apps aren't for general use, so I don't waste my time!

Cannot open with 4th gen iPad

2024-12-16

I can't use Mural at all with the 4th gen iPad I have

Amazing Tool for Collaboration and Productivity in Remote Teams

2024-12-16

I Love this app!
I am on a Large Remote team at a Fortune 500 and this app helps us work more effectively together, everyone stays on the same page more and is more productive. Wish we had this app at my old company.

Highly recommend this app as it allows you to do more together.

MURAL to-go

2024-12-16

The only thing missing in this app was a great mobile experience. This just nails it. Blazing fast, lets me explore and modify all my work murals and collaborate with others from anywhere.



Is Mural Safe? 🤗🙏


Yes. Mural - Visual Collaboration is very safe to use. This is based on our NLP (Natural language processing) analysis of over 63 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for Mural Is 78.1/100.


Is Mural Legit? 💯


Yes. Mural - Visual Collaboration is a totally legit app. This conclusion was arrived at by running over 63 Mural - Visual Collaboration User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Mural Is 93.8/100..


Is Mural - Visual Collaboration not working? 🚨


Mural - Visual Collaboration works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Mural - Visual Collaboration? Post a Review




Features

- Create a new mural

- Add content in sticky notes, shapes, and text boxes with a variety of formatting options

- Draw ideas and sketch notes with a number of colors and line sizes

- Invite collaborators to your murals and easily change link permissions

- Add, edit, delete, and mention other collaborators in comments

- Enhance your visual thinking with a library of icons

- Participate in a voting session

- Share excitement and visual feedback with reactions

- Export a mural as a PDF, image, or zip file

- Add images from your photo library, take in the moment photos, or upload files

- Send a mural to a touchscreen display for hybrid collaboration sessions

- Organize content and ideas with frameworks

- Change mural settings

Coming soon to MURAL’s mobile app:

- Start a voting session and view voting results

- Scan sticky notes with MURAL Scan

- Start a timer

- Create a mural from template

- Integrate with Post-it® App

  Customer Service/Support
Developer:
Tactivos Inc.

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