Mural - Visual Collaboration Reviews

Mural Reviews

Published by on 2025-02-05

🏷️ About: The MURAL app is a collaborative intelligence platform that enables teams to ideate, innovate, align, and build together in real-time or asynchronously. The app is designed to inspire better collaboration that leads to business-driving outcomes. The app is availa... Show more


       


Overall Customer Experience 😎


😎 Positive experience
67.5%

🤬 Negative experience
18.9%

🫥 Neutral
13.6%

~ from Justuseapp.com NLP analysis of 65 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Robust set of tools

- Quickly add photos or notes

- Inspiration for work/home/design/travel/etc

- Native app is nice and smooth



Read 27 Customer Service Reviews 😠💢

2.5 out of 5
Doesn’t work at all.

On the big iPad Pro here, the one with extra horsepower. All this does is view the this app, and allow for creating sticky notes all over everything and pen scribbling. The lag is so bad there’s no telling where the stickies will end up, and taps don’t select any objects, so you can’t move or del... Show more

Crashes in under 30 seconds

Unusable with anything but a simple board…

Cant navigate

Have had it freeze on almost every navigation screen on the iPhone 12.

Unusable

Crashes within a minute of opening a board, even when idle/loading.

It’s as bad as they say - please improve!!

Very hard to do anything. I can view my board but even simply adding a post it is confusing and laggy. This is really disappointing and makes me wonder if I should rethink the application I had planned for this app as a team and personal calendar/planner. Please fix this!

App unusable

Unfortunately I agree with others. Mural is not even usable to view. The fonts do not carry over and you can not read the post it notes.

The ideal solution would be to use in native internet mode on tablet but it always reverts back to app.

Very disappointing.

Experience is clunky

Everything about the experience is awkward and clunky:
—clicking on text to edit is near impossible
—there is no way to select multiple objects
—even just selecting one object is difficult and there’s always a lag
—double-clicking to create a post-it note often creates a post-it note o... Show more

Simply Terrible on iPad

Very surprising a company as professional and capable as this app would release such a mess of an app. Soooo slooowww. Drops connection regularly. Just an embarrassing user experience compared to the browser. Please either let us work in the browser or fix Mural … don’t force a crippled app exper... Show more

Forget using templates on iPad

You can’t search or sort the templates when creating a new this app. Worse - you can’t even use the online version in your browser because it always pops you right back to Mural . Terrible.

Completely unusable

No boards open - app crashes immediately. The website also doesn’t allow viewing boards from a mobile device, it forces a redirect to the broken app.

Utterly useless.

Performance issues on iPhone

I love this app, but performance is so bad on the iPhone I can’t even load and use my most important this app that works fine in the browser. Please address performance and scalability issues !

App keeps crashing

Whenever I open my board, I scroll for a bit then Mural crashes and exits promptly. I can’t get anything done unfortunately. Maybe it came with the update?

Can't even open

Everytime I launch Mural and sign in, I click on a board and it loads for 2 seconds and exits out itself. Fix this

Nearly Unusable on iPad

To echo what many others are saying, I love this app as a concept. On a computer/laptop, the browser version of this app works just fine and I enjoy using it — the same sadly cannot be said of the mobile app version. I attempt to use the this app app on an iPad Pro (that can handle nearly any ot... Show more

Good functionality - major annoyance for having to login constantly

Please fix the login persistence. It is a huge annoyance, super super frustrating. 5stars after that.

Not robust enough

I love this app, and when I bought an iPad Pro I thought this would be one of my favorite apps. Sadly Mural is no where near as robust as the browser version. AND I cant use the browser version on iPadOS. Very disappointing, So I’ve moved to Miro until Mural gets its much needed facelift

Links not active in app

I would love (5stars) it if the links associate with things carried through to Mural !

Yay for iOS

Very happy to see an iOS app now available! The native app is nice and smooth. Sadly, it seems to be missing one of my favorite features from the website: I can't find a way to import/paste links. I love how the website inserts links with an image and summary text. Hopefully they add it soon.
... Show more

Epic tool for quick notes AND big syncs w team

I’m always getting inspiration (for work/home/design/travel/etc) on the fly and can just quickly add photos or notes to a this app and have an amazing collection of thoughts. Love it

Whiteboard in your pocket

As a service designer who does a good bit of remote work, I love collaborating on this app. It’s incredible how much content you can access, create, and edit with this app’s app. It’s a robust set of tools, not just a way to view boards you created on desktop using the web app. Bravo!

I will give 5 starts once you support landscape mode

Come on guys! When the board is HUGE we need to be able to view it horizontally for more visibility.

Buggy

Repeated failures on IPhone Xs Max. Every time I add a note to a this app board, the note isn’t actually saved and Mural becomes unresponsive.

Constantly crashing

Ever since upgrading to iPhone X, every time I open Mural and try to go into one of the boards, it crashes EVERY single time. Completely unusable and I need Mural for work.

Tried to reinstall three separate times with no luck.

Can't use it!

Upon opening, it asks me to sign in ("enter your work e-mail"). Why don't developers say in their description their apps aren't for general use, so I don't waste my time!

Cannot open with 4th gen iPad

I can't use Mural at all with the 4th gen iPad I have

Amazing Tool for Collaboration and Productivity in Remote Teams

I Love this app!
I am on a Large Remote team at a Fortune 500 and this app helps us work more effectively together, everyone stays on the same page more and is more productive. Wish we had this app at my old company.

Highly recommend this app as it allows you to do more together.

MURAL to-go

The only thing missing in this app was a great mobile experience. This just nails it. Blazing fast, lets me explore and modify all my work murals and collaborate with others from anywhere.



Is Mural Safe? 🙏

Yes. Mural - Visual Collaboration is very safe to use. This is based on our NLP (Natural language processing) analysis of over 65 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for Mural Is 78.1/100.

Safety Analysis

62.9% of users say app is Risky 🚨
62.9%

27.4% of users say app is Safe 👍
27.4%

9.7% of users have Some Concerns ⚠️
9.7%


Is Mural Legit? 💯

Yes. Mural - Visual Collaboration is a totally legit app. This conclusion was arrived at by running over 65 Mural - Visual Collaboration User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Mural Is 93.8/100..

🔏 Privacy & Data Safety

Mural collected the following data from you:

  • Data Linked to You:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

How was your experience with Mural - Visual Collaboration? Post a Review




Features

- Create a new mural

- Add content in sticky notes, shapes, and text boxes with a variety of formatting options

- Draw ideas and sketch notes with a number of colors and line sizes

- Invite collaborators to your murals and easily change link permissions

- Add, edit, delete, and mention other collaborators in comments

- Enhance your visual thinking with a library of icons

- Participate in a voting session

- Share excitement and visual feedback with reactions

- Export a mural as a PDF, image, or zip file

- Add images from your photo library, take in the moment photos, or upload files

- Send a mural to a touchscreen display for hybrid collaboration sessions

- Organize content and ideas with frameworks

- Change mural settings

Coming soon to MURAL’s mobile app:

- Start a voting session and view voting results

- Scan sticky notes with MURAL Scan

- Start a timer

- Create a mural from template

- Integrate with Post-it® App

  Contact Support
Developer:
Tactivos Inc.

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