Contact Insense Support

by Shell_yea

Found this app after being served an Instagram ad for it.
When you sign up for the app, it has you create a price for your sponsored posts. It's never clear what types of posts this is for. After blindly putting in a price before you know what opportunities it applies to, the app gives you a low... Show more ball suggestion indicative of what theses "opportunities" will end up paying. You still don't know what opportunities this price applies to at this point.
Once in the app, there may be one or two poorly written opportunities for sponsored posts that are riddled with fragments and spelling errors. A 3-day countdown starts as soon as you see these. This countdown will spark numerous push notifications and seemingly urgent emails about how you're missing out on these brand collaboration opportunities that aren't even clear enough to understand what you would actually be posting.
Last, I'm unable to delete or deactivate my account. If you try and log in to the company's website using your login, you are immediately directed to the Russian link for the app in the iTunes store. The FAQ's are unhelpful and feel like they have been translated to English from another language. After several unanswered emails to fix this, I'm very unhappy with my experience with Insense. I'll be blocking the email address for these email blasts and removing the app from my phone.

by Jones Reality

I don’t normally do this but I sent an email to Insense prior, where I received a response that was not helpful or action driven. I was really excited about trying this app in the beginning. I automatically noticed how confusing all the information was in comparison to other apps. I still decided t... Show more o give it a chance. I started my first campaign with a company that insisted on paying me lower than their budget mentioned (likely because I am an influencer of color, it happens to us a lot unfortunately) against my better judgment I took the job on to get my first campaign on the site completed. When I received the product I followed the directions and had a strange allergic reaction. I explained this to the brand and still gave them a video. They decided not to pay me for my time. I had a second campaign opportunity through a different brand, they were challenging to work with. When I sent over my content for approval they loved it and asked for additional content but never mentioned anything additional about payment. I drew the line here. I really do not like the fact that brands can get your content and not pay you. It’s wrong, the process needs to change. I am deleting my account.

by Mmmmmshdhfjdj

This app isn’t good if you’re a creator. I had a brand ask for photos- all it said was good lighting and showcasing product. Did that. They asked me to retake and showed an example. Did that , my photo looked almost identical to the example they sent. They asked me to reshoot and showed me a random... Show more photo from my feed that they liked that wouldn’t even be doable based on the product they sent, so I got frustrated and emailed Insense. They basically said brands can ask to reshoot three times or I could forfeit payment. And they told me to follow posting guidelines. WHICH I DID! So frustrating. The brand is calle blissy btw. They sell pillows and random stuff. I also had an issue where I haven’t gotten a response from another brand and they keep pushing the deadline back so they can give me feedback. It’s been two weeks since I submitted content and they just keep pushing the deadline back so I have yet to receive payment. Of course Insense isn’t helping with that either. Not worth the hassle for such low pay too!