Citrix Secure Mail Reviews

Citrix Secure Mail Reviews

Published by on 2021-06-24

Citrix Secure Mail is a simple, yet robust email solution that does the job.
Keeps you connected. Securely. On the go. Be it an enterprise or a BYOD
program, you can confidently turn your mobile device into a business tool -
managing emails from multiple accounts, calendars (business an...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Citrix Secure Mail Reviews

  • By

    Poorly executed design

    This application would be great if the features functioned like they were designed to. The “unread mail” counter has never worked, banner notifications only show up immediately after opening the app (when I have already seen the emails), background refresh is nonexistent, and the latest malfunction is I can’t even check my mail because the app doesn’t recognize my computer’s new Outlook password, but doesn’t provide an option to change it. The only feature that seems to work properly is calendar notifications. I’m confused why the developers thought it necessary to update the interface at the expense of improving the actual email functionality. My impression is that there is little concern for providing a useful application because many users don’t have another option - my employer requires this one.

  • By

    Hay Camp

    Excellent in every category. Observation/Recommendation: Regarding the “cheese and beer” pairing events, with a raucous crowd it’s hard to hear the comments from Carl and Chris prior to each pairing. Many of the attendees were rude to keep talking and not pay attention, thus making it hard to hear. The speakers, except for Sam, are soft spoken, adding to the challenge. The Hay Camp team should consider options to solve the crowd noise when its time for each pairing explanation; such as smacking rude participants upside the head; maybe make the culprits leave the room for the next pairing - an adult “time out”; write on the chalkboard “I will not talk during class” 50 times; or maybe just incorporating some audio assist, Garth Brooks style, a microphone of some kind. 😁

  • By

    Fast responsive & increased production

    New to using Citrix Secure Mail app but over the first two weeks of using the app it has been everything I hoped it would be. Working in a real remote location with limited Internet access, I am often worked disconnected but this app has allowed me to be completely mobile working in the most remote conditions in the mountains and maintaining communications with my customers, internal and external through secure email. I have this app installed on three devices and all three have worked without a hiccup. Having full functionality is critical to my work environment and now being secure makes me feel and work fast and secure.

  • By

    Don't upgrade if you use VIP notifications

    In order to provide "rich notifications" (who asked for this?), they took away the most useful feature, by far. If you weren't using VIP notifications, you probably either don't get very many emails or simply didn't know the feature existed in the first place. Now, instead of only getting new mail notifications for the handful of contacts I most care about, and who I've marked in the contacts list as VIPs, I get nagged by notifications for every single email I get. Several hundred a day and throughout the night. So now I've had to turn off notifications altogether because all of the garbage notifications made it impossible to notice the important ones. Simply one of the worst software design decisions made, exchanging useful features for fluff features nobody asked for.

  • By

    I can’t fathom how this garbage has 4.5 star average

    This is, easily, the absolute worst email client I have ever used. Maybe IronMail was worse when my company used that, but not by much. It does not consistently notify you of new emails. The settings constantly have glitches that require you to uninstall and reinstall the app. You have to use bizarre login id’s that you’ve never used anywhere to get it to recognize password changes. You can’t see your meetings in the notifications, on the rare occasion it actually sends you a push notification for a meeting. It’s so sandboxed that you can’t use any of the web links, and it doesn’t connect to Skype mobile effectively to join calls so you have to use your laptop to open meetings. This app, is absolute garbage, and I’d be fascinated to know how many hours of productivity it causes corporate employees to waste per year.

  • By

    Pretty good

    Most thing work well except for a few annoyances. One cannot cut/paste things into mail messages. Also some attachments will not open correctly, when I know my device can view/edit them. Also it is my experience that, without warning, your device will be dropped from the supported device list. Older and newer samsung galaxy phones remained supported, and my Galaxy S8+ wasvjust inexplicably dropped from the supported device list after a minor device update. Also, spell check wasnt working for me. Otherwise I am happy with the suite of Citrix programs. The product is significantly better than a year or two ago.

  • By

    Not bad, with a few glitches/reinstalls....

    All in all, Secure Hub is great as it allows access to Outlook without the usual BB. But it can be temperamental: not loading messages at random with the fix being connecting to the Internet through another Secure Hub app which 'jars loose' Outlook's access to data; no more fingerprint opening of iPhone; reinstalls of the app required often and seemingly at random. So, a great app in the access it provides but a tough one due to all the maintenance required.... a nuisance in fast data locales and a near impossibility in slow data environments like Tstan.

  • By

    Good experience

    I found the enrollment is a bit less intuitive over the Good app enrollment. I have been locked out off my domain account several times because of this app. The saving grace is how convenient having all apps working in the screen. The mail, calendar, and contacts are easy to find. Face ID is working fabulous on the iPhone X and Apple watch shows our work calendar appointment times which is fabulous as well. This is why I give it a 4. If it has not locked my account out so many times I would give it a 5.

  • By

    Surprisingly Great iPad experience

    I spend a ton of time in this app on my iPad Pro and it performs really well. My work made me move to this app and I was actually surprised at how much I liked it. It has more functions when dealing with calendars and invites than some of the other apps I use (e.g. seeing people’s availability). I use Gmail for personal and was previously using the iPad default mail app and Outlook on my iPad, and I actually think this app is more similar to my full Desktop Outlook app than any of those other apps. Good stuff Citrix!

  • By

    Surprisingly good

    If you’ve used enterprise email apps before you probably have low expectations and for good reason. That said, Secure Mail is... surprisingly good? Integrates with FaceID and other native mobile auth solutions, links multiple enterprise accounts and shows them on the same calendar, opens quickly and has intelligent assist features like the big boys. Works like you’d want with some handy extra features. I find myself using instead of going through the VDI to get to my Outlook.

  • By

    It’s working well for me

    It seems to be working well for my company’s exchange server mail and calendar. The web browser is better than others I’ve used. The toggle on the right to switch between mail and calendar would be my only slight complaint. It’s so small I forget how to switch from one to the other but that’s the nature of the beast. Overall it works well and I haven’t noticed any bugs in the year I’ve been using it.

  • By

    Bad UI, Unstable, Slow

    definitely an unacceptable experience. Slow to load messages, constantly has issues with provisioning and authentication, notification badges are always wrong (stuck at having some # unread even when there are none unread in the app), and just a really inefficient UI. You also can’t accept and add calendar invites from people outside your organization even though you can view the invite clearly as an event. There’s just no Accept or Add to Calendar button. Seriously? I can't believe I'm saying this, but look at MS Outlook for iOS for inspiration of getting the basics right. It's 2018 - these problems with your app aren't acceptable. You get the basic functions of email wrong.

  • By

    Great and would be better with some adjustments :)

    It works perfectly fine; however, I support several executives and would like if the app gave me the option to see their calendars and emails as well since I manage both. Currently I can only see my email and calendar. In Outlook, I also have certain emails placed into its own folder so when I open my email it isn’t cluttered. On the app I still see those emails, they don’t automatically move. Other than that, I have no issues with the app.

  • By

    Works well

    I’ve been using secure mail with my phone and iPad and I’ve not experienced any issues so far. I would love to have a way to view whole conversations (with my responses too) so that it’s easier for me to look at an entire conversation and decide to delete or keep. I thought I could do this previously, but maybe something changed but I can’t seem to do this any longer. Otherwise, though, I think it’s fine.

  • By

    Opening Attachments in iOS 12

    Ok, I’m receiving feedback that opening attachments in iOS version 12 will not work and is not expected to work until Apple releases the next version of iOS? Seriously? I would expect Citrix Mail App developers to fix the issue as soon as it was reported and not have a fix until the next version of iOS. This really doesn’t speak well to ensuring that all mail functionality works with newer OS updates. 🙄🙄🙄🙄 Please fix the attachment issues ASAP; we all know other fixes are completed in between iOS releases ! Thanks ..

A better way to Contact apps

You can now contact Citrix Secure Mail customer service directly
via Email using our new site -

Contact Citrix Secure Mail directly

Is Citrix Secure Mail Safe?

Yes. Citrix Secure Mail is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,037 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Citrix Secure Mail Is 66.5/100.

Is Citrix Secure Mail Legit?

Yes. Citrix Secure Mail is a totally legit app. This conclusion was arrived at by running over 5,037 Citrix Secure Mail User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Citrix Secure Mail Is 66.5/100.

Is Citrix Secure Mail not working?

Citrix Secure Mail works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Citrix Secure Mail? Report Issue

Leave a comment:

Why should I report an Issue with Citrix Secure Mail?

  1. Pulling issues faced by users like you is a good way to draw attention of Citrix Secure Mail to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Citrix Secure Mail customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citrix Secure Mail.

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