Degoo: Online Cloud Storage Reviews

Degoo: Online Cloud Storage Reviews

Published by on 2021-05-29

100 GB free photo cloud storage! Store your photos and videos free forever with
Degoo. We store it all securely in Degoo's online cloud drive. Degoo allows you
to bring all your photos, videos and documents anywhere. Degoo
Features Secure: we encrypt all your iPhone photos and videos...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Degoo: Online Cloud Storage Reviews

  • By


    I purchased Degoo and at first was happy enough. I had a MacBook Pro, so I downloaded the Mac app, along with the iPhone and iPad app. Everything was going smoothly and then Degoo started using a Web App. I’m not sure what the Web App is because it does not work. I can’t figure out how to upload through the Degoo website. My three original devices are listed, but there is no way to upload. The instructions online do not help because what is seen in the photos is not what happens online. I also got another computer to replace my original MBPro and now I don’t know how to add it as another device. I have contacted Degoo several times. The last time was back in December 2019, but there has been no response to my emails. Degoo will you please tell me how to use your service? I would like to know how to use the Web App on my MBPro.

  • By


    I have tried many apps but Degoo has been the most user friendly app for anyone and everyone who is new to this. The app practically guides you to do whatever it is that you need to do. One more aspect of the app is rewarding you with more space for referring other users. But frankly even if there was no reward I would refer people I know to use the app because if you have Degoo any device you buy does not have to have much Internal Storage, all they would need is a good internet connection and of course a Degoo app. Thanks to all the developers of this app for such an awesome app.

  • By

    Buggy and slow

    1. There is only web app, that allows you to upload only 5000 files. I would imagine that any mediocre used smartphone has more pictures than that. Forget about uploading folders, you’ll have to do it on file by file basis. It also heavily depend on your browser capabilities, overwhelming its memory and productivity. If you are uploading a few gigs of photos, forget about browsing or touching your computer for many hours to come, and the process crashes sometimes so you won’t know what files are uploaded. 2. You cannot have automatic backup from computer 3. It’s been second day of uploading photos from my iPhone, only 152 photos out of 8000 are uploaded so far. Very efficient way... there is no control over that whatsoever.

  • By

    Good yet flawed

    Getting 100GB for free is pretty sweet. I have yet to not be able to backup my photos and videos. However for some reason they put a daily limit on not only downloading videos (downloading photos works for me no problem) a certain amount (which they conveniently leave the specific number out) but even VIEWING videos in my files gets me a message ‘limit reached, please upgrade or wait until tomorrow.’ That’s the dumbest thing I’ve ever heard. I can’t even download them without ‘waiting’ and I don’t think the app has a clock for itself so I might have lost some videos for good, even though they are looking me dead in the face and I can see their thumbnail. Why not allow me to download my things?

  • By

    I love the app and storage per price is amazing.

    Al my photos upload without issue except photos I download from other cloud services to upload here. My phone is stuck at 78% remaining. I had this issue before and I had to uninstall and reinstall the app. Is there anything I can do other than that? Another question I have. What is the difference between files and gallery on the app? I’m confused as there are a lot of folders and such. But I am enjoying this service and app for sure.

  • By

    NEVER buy the lifetime 10TB

    I never write reviews but I saw an add for Degoo 10TB lifetime plan for $100. It seemed like a great purchase even if the upload speed was slow and with all the other poor features. But after a few month of using it and being very happy with it, I received an email from them saying a bot detective copyrighted material and that my account was being terminated and I would lose all my data. It turns out it was a mp3 file I forgot was on my laptop when I did a complete backup. They didn’t even give me the option to just delete that file and once I received the email they completely locked my account and I could not even download the file I had uploaded! I lost over 150GB of data! Don’t trust them! I’d rate it zero stars if I could!

  • By

    A few more features would be great

    I like the low cost of this service and it seems to perform backups well. Would be great if there was a way to filter down to what is being uploaded at current. Out of the thousands being uploaded, it would be good to know what exactly is not. Also, sharing photo or file links would be wonderful. I still don’t know what this “chat” function is.

  • By

    Absolutely ZERO support

    I tried to contact them after seeing all of the instructions online for apps they don’t even have- like windows apps & mac apps with instructions on how to use them except the apps don’t exist anywhere. This is the only app & this only supports picture uploads not documents like they advertised. Even their web app doesn’t work. All I can get when I lock in to my files is nothing- no options to upload or do anything & even the picture I tried to upload through the iPad app did not appear. I buy 10 Tb of backup space from degoo because they advertised backup for documents & everything & now it turns out to be a photo backup app that doesn’t even work.

  • By

    Missing basic functionality

    1. The app is missing a Search function within Files. I need to be able to get to a file quickly without spending 20+ minutes scrolling through dozens of GB of files. Currently, Search is only present in Gallery. The app is virtually unusable for this reason alone. 2. Please add a Favorites section displaying only the files the user has favorited. Currently Favorites serves no purpose on this app. 3. There is a media playback bug: tapping on an audio file usually doesn't immediately play the audio, instead simply showing a spinning blue loading icon, and the music doesn't start playing until the icon is also tapped.

  • By


    This app is terrible. I used it to backup my files before doing a factory reset and now I can't access them. Downloading them from the app is impossible (no bulk downloads, you'd have to download things one by one and videos can't be downloaded). Tried with the desktop app (had to download it from a 3rd party website) and my files are downloading but really slow, ridiculously slow. It's taking hours - yes, multiple hours - to download just 1gb (200kb/s with a connection of 200mb/s). I wish I had read the comments on Facebook and reddit before installing this... Do yourself a favor and look for another backup app.

  • By

    Good enough but finicky

    The app has some nice features but the auto-upload gets stuck some times. Turning the auto-upload off, closing the app, then turning it back on seems to get it working again. The web interface is also odd when uploading folders with sub folders. It ends up moving the sub folders into one another in odd ways. It has taken me some time to find the files I’ve uploaded by folder. Honestly, if they fix those two things I’d give Degoo 5 stars just for the cost to benefit ratio!

  • By

    You’re better off with literally anything else.

    Their privacy policy isn’t worth the paper it’s printed on. They audit your files looking for copyrighted content, and if they even think they find any, they’ll keep your money and kick you to the curb. There is an appeal process, but they don’t make it clear what they want... and will deny your appeals in a tenth of the time they respond to any other requests. This is on top of the unresponsive support, excruciatingly low speeds, spammy emails, and a desktop client that barely works on its good days. It’s basically an extortion racket. Don’t give them any money, you’re basically just lighting it on fire.

  • By

    Gratitude is gratifying

    Thanks so much! The app features a user friendly interface with the most free storage available anywhere that I am aware of. As an amateur photographer I will certainly utilize all of it. Hopefully I will soon be able to purchase the paid version because the extra features are well worth the price. No one can match what is offered here!

  • By

    My Treasure House

    I have been enjoying Degoo ever since I joined it. It transfers my photos quite regularly and reminds me periodically when these are automatically transferred. And gives me additional bonus space regularly. What more do I want. Thank you, Degoo

  • By

    Untrustworthy and liars

    This company has sold lifetime subscriptions to people and to get out of their contract, they falsely flag your files for copyright infringement, and close your account. They are stealing peoples money and lying in the process. Stay away from this company, and their claims of fully safe and encrypted files is a joke... How would they even be able to flag my flies if they are supposed to be encrypted? This means that they are crawling through all of your flies, so I hope no one put sensitive files in their cloud... Your data is not safe...

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Is Degoo: Online Cloud Storage Safe?

Yes. Degoo: Online Cloud Storage is very safe to use. This is based on our NLP (Natural language processing) analysis of over 6,356 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Degoo: Online Cloud Storage Is 59.8/100.

Is Degoo: Online Cloud Storage Legit?

Yes. Degoo: Online Cloud Storage is a totally legit app. This conclusion was arrived at by running over 6,356 Degoo: Online Cloud Storage User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Degoo: Online Cloud Storage Is 59.8/100.

Is Degoo: Online Cloud Storage not working?

Degoo: Online Cloud Storage works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Degoo: Online Cloud Storage? Report Issue

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Why should I report an Issue with Degoo: Online Cloud Storage?

  1. Pulling issues faced by users like you is a good way to draw attention of Degoo: Online Cloud Storage to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Degoo: Online Cloud Storage customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Degoo: Online Cloud Storage.

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