Contact ZOSI Cloud Support

I have a problem with the app, Zosi Cloud. It initially worked great, but now using my cloud ID I can not remote view while away from my WIFI. initially I could view all 8 cameras. Now I only get the first 4 cameras. I contacted the support team and they asked for more information, to which I provided them only to get a response that the case is now closed. This has happened 3 times. I am on the 4th time now and again they sent me a link for how to view the cameras on my monitor, not the problem. The problem is that you can not choose 8 cameras when setting up the cloud ID on the app. You can only choose the amount of cameras using the IP address, but I can not view the IP ones while away from the house. I will change this review if and when I ever get help from your support team!!! Joe

Save your time and money… Both the app and their product are garbage! You’d be better off standing guard yourself with a video camera than using this crap! Purchased their system set it up in my home and it spends more time not working then working! You would probably have better luck with a baby monitor from Fisher-Price!! Just another company peddling junk, at a premium!!! Don’t be fooled like I was...they say on there website that they are ready to help, but it’s a LIE!! Tech support is worthless...would have better luck with a kindergartner helping me!! Stay away, Far Away!!

I’ve had the 8 camera 1080p wireless system about a month. Easy to install and excellent picture quality. However this app is AWFUL!!! It crashes constantly/refuses to open, slow and difficult playback and does not allow changes to the motion sensitivity. All of these are huge issues with any home security camera system. This app desperately needs upgrading or Zosi should refund for the wasted time and money with their false advertisement. I am sure most everyone expects dependable remote viewing. Not with this app...