Tenki app not working? crashes or has problems?

Tenki Status

Last Updated on 2017-10-05 by Alex Corlatti

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Common Tenki Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tenki app on iOS and Android devices. Solve all Tenki app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tenki iPhone Issues and Solutions

Tenki iOS app crashes, not working, errors
Tenki iOS app network issues
Tenki on iOS has black/white screen

Tenki Android App Issues and Solutions

Tenki has errors/crashing/not working
Tenki server network connectivity issues
Tenki has black screen

Tenki iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tenki app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tenki app crashes or not working on Iphone (iOS):

Close and restart the Tenki app on iPhone
Update Tenki app to the Latest Version for iOS
Uninstall and reinstall Tenki iPhone app
Update your iPhone to the latest iOS version

Fix Tenki on iPhone unable to connect to server/internet connection issues::

To resolve Tenki network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tenki black/white screen (blank screen) on iPhone:

Follow the Tenki iOS app troubleshooting guide Here →

Tenki Android App Issues and Solutions

Fix Tenki not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tenki app issues:

Force Stop the Tenki App
1. On android, goto "Settings" » click Tenki app. » click "Force Stop".

Update Tenki to the latest version on PlayStore

Clear Tenki App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tenki app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tenki.

Fix Tenki unable to contact server/ Tenki internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tenki » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tenki » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tenki on android.

Solve Tenki black/white screens issue on Android:

Follow the Tenki android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alex Corlatti, developers of Tenki.

About this app

Check the weather forecast for the place where you stand with amazing animated backgrounds. You can get information on the forecasts, minimum and maximum temperatures, the possibility of rain, pressure, wind speed and direction, sunrise and sunset.