Are you having issues? Select the issue you are having below and provide feedback to UKG Pro Classic.
- Won't let user do anything
- Consistently can't connect to server
- Doesn't want to work correctly
- No company servers available
- Having trouble connecting to sign in server
Saids there’s a server connection issue when trying to sign in
I cannot log in, here is what UKG is telling me: UKG Pro has encountered a error and cannot be opened, Please contact your system administrator.
the UKG Pro app wont let me access my time. it says unknown eror,contact administrator. does the same when I use my laptop to access workforce management
Currently cannot login. Says there’s a server connection issue.
Unable to login after using apply link
My associates are unable to clock in from their phones. The message that they receive is "Access profile does not allow clock options from your current location"
The Indeed Apply easy application option was turned off in January and has not returned? When will it be back, or do we need to find another ATS provider?
everytime I log in it says error. before this it would log me out by itself while i was doing an onboarding process.
My password would not work and locked me out of the system. I really need my W2 from last year immediately. When i tried to reset my password it wants me to put in a favorite sports team which I do not have. This whole system is a mess any time you go to use it. Then I need customer assistance and apparently this company is only open certain hours which puts me in a bind because the info I need is not available.
Complete guide to troubleshoot UKG Pro Classic app on iOS and Android devices. Solve all UKG Pro Classic app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Ultimate Software Group, Inc., developers of UKG Pro Classic.
Ultimate Kronos Group's UKG Pro mobile app delivers instant and secure access to relevant employee information and tools. The UKG Pro mobile app makes it easy for managers to respond to employee requests with the ability to receive push notifications. Employees can quickly access their personal HR and pay information, communicate with coworkers, request time off, and more. Managers can make informed decisions and take immediate action with real-time data synchronization. Download UKGProClassic now and stay connected at work, in the field, and on the go. Please note, the UKG Pro mobile app is only available to authorized customers of UKG Pro.