Tutorial app not working? crashes or has problems?

Tutorial Status

Last Updated on 2016-09-08 by Ho Tuy

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Common Tutorial Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tutorial app on iOS and Android devices. Solve all Tutorial app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tutorial iPhone Issues and Solutions

Tutorial iOS app crashes, not working, errors
Tutorial iOS app network issues
Tutorial on iOS has black/white screen

Tutorial Android App Issues and Solutions

Tutorial has errors/crashing/not working
Tutorial server network connectivity issues
Tutorial has black screen

Tutorial iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tutorial app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tutorial app crashes or not working on Iphone (iOS):

Close and restart the Tutorial app on iPhone
Update Tutorial app to the Latest Version for iOS
Uninstall and reinstall Tutorial iPhone app
Update your iPhone to the latest iOS version

Fix Tutorial on iPhone unable to connect to server/internet connection issues::

To resolve Tutorial network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tutorial black/white screen (blank screen) on iPhone:

Follow the Tutorial iOS app troubleshooting guide Here →

Tutorial Android App Issues and Solutions

Fix Tutorial not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tutorial app issues:

Force Stop the Tutorial App
1. On android, goto "Settings" » click Tutorial app. » click "Force Stop".

Update Tutorial to the latest version on PlayStore

Clear Tutorial App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tutorial app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tutorial.

Fix Tutorial unable to contact server/ Tutorial internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tutorial » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tutorial » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tutorial on android.

Solve Tutorial black/white screens issue on Android:

Follow the Tutorial android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ho Tuy, developers of Tutorial.