Contact Hype Type Support

by Kelly 313

I bought this app to unlock all the functions and remove the HypeType watermark a few months ago. I used it nearly everyday for my IG stories. All of a sudden after an update, I noticed the watermark was back. I emailed whom I bought the app from only to find out that they had sold the app. Well the new owners aren’t honoring the people who had ALREADY purchased the app and now they want you to pay $20 a year. What?! No way! I’m moving on unless they fix the issue. I’ve already contacted Apple for a refund or to fix the issue. And I’ve already tried to delete the app, reinstall it, and restore. It doesn’t work. In fact, when you try and restore, the app basically just ignores it. I am beyond disappointed. I’ve made a new IG story about it (NOT using HypeType) and I’m not the only one as others are also agreeing with me. I’d use it again if they fix the issue and honor the customers who’ve already bought this app. This is ridiculous. They are certainly going to ruin their high star rating very rapidly.

by SheSoHollywood1913

I used to love this app. I bought the full version months ago. I’ve used it in all of my promo videos for my business. The effects looked so professional and the music had all the latest songs . NOW....the app with this new update and watermark feature is completely ruined. All the apps are wanting you to pay for subscriptions. I absolutely refuse based off principle. I paid for the full version and then all of a sudden I come back and can’t get everything I paid for. Not to mention the removal of the watermark was the main reason I paid for the app in the first place. I’m highly disappointed. There’s really not another app like this especially with the quality of effects. But that high subscription cost is where I draw the line. Definitely not worth it. I’ll pay a one time fee if I like the app but not 2x to get the same thing I had, let alone monthly. The APP is ruined!

by Popster2010

You are entitled to make money. The world is based on making money. The problem is ALL app and program creators are getting greedy and going insane. From Adobe down to the small app developer. I don’t mind paying for something that is worthwhile and good. I’m actually against the word free. The word free has ruined my business. BUT- there needs to be a line drawn in reality of where you are out of touch and not in reality. $20/ year to remove the watermark and get all the fonts for your little app to write on a photo is not reality.

I also think you need to put your app in perspective - this is NOT an annual payment type of app. NOT EVEN close. This is a $4.99 - $6.99 one time purchase app for something of this caliber and when you make big improvements or additions - then perhaps charge an additional $1.99, $2.99, etc for those upgrades. $20/ yr for this is crazy.