Company Name: Fanatic Software, Inc.
About: Informant is a trusted planner app with Calendar, Tasks, and Projects.
More
than just a calendar app, Informant also organizes your tasks into projects, and
has many options for your agenda organized.
Listed below are our top recommendations on how to get in contact with Informant 5 Calendar. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Informant 5 Calendar. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Fanatic Software, Inc.
E-Mail: [email protected]
Website: 🌍 Visit Informant 5 Website
Privacy Policy: https://www.pocketinformant.com/company-press/privacy/
Developer: Fanatic Software
https://www.pocketinformant.com/
https://www.pocketinformant.com/company-press/privacy/
https://www.pocketinformant.com/tou/
My iOS IPhone App will not accept my Apple Store subscription. When I click on the “buy” link, Apple reports my existing subscription but clicking OK reports “AnUnknown Error Occurred” and puts me back int my LOCKED App with another subscription demand.
by MostlyHarmlessMD
I’ve been using informant for years and I love the layout and most other features, however I’m getting frustrated enough there I am sadly looking for a different calendar app. My frustration mostly comes from constant sync issues. I payed the subscription price for informant sync and it absolutely does not sync between my devices no matter what I do. It also does not automatically update my subscription calendars and doesn’t update them manually either on the new app. On the old app I would unsubscribe and subscribe again whenever issues arose (not ideal, but I really wanted to keep using the app), but on the new app attempt to subscribe give me a statement that apple requires secure server use starting with HTTPS (which it does!!!!!!!!!) And the app completely just doesn’t recognize it. I also (on the new app) was not able to sign into my informant sync account that I payed for (it just tells me user not found - and I know my account info was correct), so I can’t use any of the ‘payed’ features (which by now are all the features). I am extremely disappointed. I used to love this app and it has become unusable for me. I am constantly worried that it’s not going to sync correctly and I’ll miss something important and I feel cheated after I payed for informant sync and can’t use that either. I can’t use a calendar app I can’t trust regardless of how much I love the layout.
by ElVadim
Update: I received a response from the developers that a new version that would incorporate iOS 14 widgets would be forthcoming. Waited, checked for updates, and still nothing. I guess their one part-time coder has better things to do. I still feel that this app is a scam after the company was bought out. The updates are painfully slow, and they introduce new bugs more often than fixing previous ones (I still get false alarms when setting an appointment while traveling in a different time zone).
Original: Just a warning to future buyers of this app: Informant is buggy and development of new features is very slow. Look elsewhere. I loved earlier versions of Pocket Informant. The version 5 came out, with a new pricing structure. There were lots of bugs, and it took a long time for the developers to fix some (not all) of them. One of their updates broke the iOS 13 widget function. Now, it’s been months since iOS 14 introduced the home screen widget, and the best Informant can do is fix the old bug that kept the pre-iOS 14 widget from working. It’s been months and they can’t implement something most apps accomplished right away. In short, spend your money elsewhere.
by Saclark1
I'm gonna have a use your pocket informant and have been for many years. I also pay annually for the subscription service for thinking content to my other devices, location status etc. I do believe I was just recently billed for my annual subscription. In my opinion, it's been the best calendar/tasks/contacts integrated package available. I upgraded my iPhone X this morning to iOS 14.5. Upon completion I went through the drill of checking my other applications to make sure they all worked and found that informant does not ! States the developer needs to update the app in order for it to work on this new iOS version. This is very disheartening as I've already paid for my subscription renewal and your other application in the store called informant five is a stripped-down version of what I had. In the past I've given it a full five stars in a very commendable review however unless they fix this rather soon, I will give it a one or less stars and pass the word around as I also had many colleagues hitch their wagon to your app over the past few yearsAnd will notify them accordingly
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