The official app for the NYC Department of Sanitation provides service reminders
and updates – plus special event schedules and tips to reduce, reuse and
I am very happy to have this app. It’s very useful and it helps to keep me aware of when my recycles and garbage will be collected by sending me a notification. But there’s more to this app than that. There are resources which advise you how and where to donate the things you no longer need, which is a great way to help protect the environment. This app also keeps me connected to my neighborhood resources; it’s very informative. I’m very glad to have it and it works great on my iPhone! Thanks from the bottom of my Heart!
Time to put out the garbage
For lack of a better word, this app is TRASH. Initially the app worked great and I could refer to it when I needed to dispose of something I was unsure of, but lately, when I click the app it just closes and goes to my home screen. I deleted and reinstalled, but the same thing keeps happening. I still get notifications of when I should put my garbage out, but that is the extent of the usability of this app. Please fix it!
Does not work
When I first downloaded this app it worked fine. I have not been able to get into it at all..it goes right back to my home screen. I deleted it and then I downloaded it again and it does the same thing. I’ve done this over and over and I can’t get into it and now I cannot get rid of it completely.
Just moved to a new neighborhood, and I have the app give me reminders for when I need to take things out. Great way to stay on top of those things!
This app was perfect when i first downloaded it; now when i click into it, it immediately closes out. I have tried to delete it and download it again with no luck. Until this issue gets fixed there is no point in having the app. Hopefully it gets fixed soon 🤞🏼
Supervisor Tuccillo and then Supervisior Shira were very kind and helpful with my inconsistent organic waste p/u since 2/18. Wonderful men wonderful team. Thank you, Betsy Thank you so much to the NY DEPT OF SANITATION for taking my missed recycle garbage from Sat. 1/26 on an ordinary Monday. OMGOSH THANK YOU FOR CARING!
Crashes when you try to open
Worked great for about a week, now crashes immediately when I try to open it. Deleted app, reinstalled, and was able to get to the part when I add my street and borough, then... crash again and won’t open
The app crashes right away after trying to launch. Environment: iPhone 11 Pro Max, Software version 13.5.1 To make sure it’s not a device problem, the bug was reproduced on iPhone 6 s Plus, version 13.4.1. Result is the same. The App crashes after trying to launch it.
Crashes on boot
Was buggy before, now it crashes on launch, and push notifications don’t work (which was the entire use case for me). Sorry, but a little maintenance / care goes a long way. I could build a better app in 1-2 days time.
Same - App always closes when I open it
E wry time I open it it automatically shuts off. Have tried to reinstall but it still occurs.
Waste of my time. Downloaded the app on my brand new 11 pro to find out about garbage collection dates and time for my address. The app crashes every time I put my address in to find out the dates. The DSNY site is vague as it shows dates but no time. Not useful. Please look into this.
The app was good until it broke
I have an iPhone 11 and the app crashes immediately after I enter my address and try to get information. I tried reboooting my iPhone 11 and uninstalling and the reinstalling the app with the same outcome. The app needs an update patch.
Used to be great, now useless
Crashes on launch, after tantalizingly displaying an info screen for a fraction of a second. If this is related to back-end data changes in the DSNY feed it's unacceptably bad original programming. If it's changes to iOS, it's unacceptably bad technical maintenance.
This app is completely useless as one review once said, it has more information about free giveaways than residential pick up times, if you want more Info about pick up dates, go to their website. Deleting this app in a few seconds.
Keep my settings, you morons
This app could be great. Instead, every time it updates, it forgets where I live and stops reminding me about trash pick up.
Yes. DSNY Info is very safe to use. This is based on our NLP (Natural language processing) analysis of over 134 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for DSNY Info Is 48.1/100.
Yes. DSNY Info is a totally legit app. This conclusion was arrived at by running over 134 DSNY Info User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DSNY Info Is 48.1/100.
DSNY Info works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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