Jeep Vehicle Info Reviews

by Imchrisandrews

Uconnect and the apps that support the Jeep/Chrysler brands have never been up-to-par. JeepVehicleInfo lags far behind those of other manufacturers (Check out Subaru’s apps). The connectivity to the vehicle is there, but why is the data always stale? You need to manually refresh and most times it does not work. The wrench icon in the menu bar crashes JeepVehicleInfo every single time. There is a “0” by the vehicle nickname with no explanation of what that number is or should be. No climate control settings for remote start? C’mon, the tech is there, waiting to be leveraged. The remote services are $200/ year and they don’t do much.

by AppNotWorthIt

$52k Grand Cherokee High Altitude and no hard copy manual. So I download JeepVehicleInfo and continue as guest because I just want a manual. I select my vehicle and go to the documentation section of JeepVehicleInfo and I only have two links one that says vehicles older than 2003 have their manuals at some other website and a button for pairing my phone to Uconnect. So I figured maybe it was because I was a guest so I register and add my VIN - manually because scanning wouldn’t work for two reasons: 1) the barcode on my Jeep is way longer than the little window in the windshield and 2) glare and reflections probably would’ve caused issues anyway. Even closed JeepVehicleInfo and come back in and still no manual listed on the documentation page. Shaking my head right now. This is such a simple concept and app. It’s not like it’s a banking app, e-commerce app etc..., JeepVehicleInfo is programming 101. Wish I could attach a screenshot to this review.

by Jeep GC Limited

JeepVehicleInfo used to work and although it was a bit clunky, it was ok. However, since the most recent update, JeepVehicleInfo opens and then immediately shuts itself back down. Over and over it will do this. Cannot get it to open and stay open. I have deleted JeepVehicleInfo and reinstalled it. I have shut my phone down and rebooted it. I have done everything conceivable to resolve the issue on my end with zero luck.

by Atechlawyer

I find the service information on my vehicle useful, but having the manual displayed as a pdf in JeepVehicleInfo is a terrible experience. The manual needs be searchable text as part of the native app, displayed is easy to read type. Searching or jumping to a specific location in the current app is difficult. The text does not “fill” you screen and is very small. Please update JeepVehicleInfo to natively include the manual.

To those reviewers who rate their vehicles, I love my Jeep, but this review is of JeepVehicleInfo not my Wrangler. Surprised to see so many reviews about the vehicles and not JeepVehicleInfo .

by RWWJeep

I ordered my Jeep while stationed overseas, it took about a month to get to me when I got back. I had no issues with it until I was coming back from a road trip. From that point on the check engine light and auto start stop feature would come on or not work. This issue later turned into the Jeep starting to have issues. It would crank for several seconds before it would eventually start. I took it into a local dealership several times to figure out the issue. After over three weeks I finally got it back with a new motor. Other than that significant issue the car has been awesome! I really enjoy the features that it has and can’t wait to go off road with hopefully no further issues.

by Omocca

2016 Jeep Cherokee Altitude
This vehicle is fun to own and reliable. All the technology that keeps you aware of the vehicle’s health it outstanding. It feels like safety is first and foremost in design and performance. Comfortable, good looking and intuitive it still turns heads even though it’s almost 3 years old.
To summarize, I’ve put 56k miles on it and it still drives like new. I will keep it and put another 150k Miles on it.
Buy it.

by Suptkell

Having lived in Colorado for over 43 years, I have skied, mountain biked, and back country fly fished since arriving. My first Jeep was the CJ 7 Laredo. Wow, how the years go by. The technology in my Mojave makes it absolutely the best ski truck I have ever owned. The suspension just eats up washboard forest roads in a surprisingly quiet cab. It is unstoppable on snow covered high mountain passes. Need I say more!

by <DarthTater>

Was a good app until the recent 2.0.12 update as JeepVehicleInfo now crashes after logging in. I’m on iOS 14 and I’ve deleted JeepVehicleInfo and reinstalled but still the same issue. Please fix!

UPDATE: Jeep updated JeepVehicleInfo to version 2.0.13 which resolved the crashing issue with iOS 14. Thanks!

by Fotoku

This is a Base Model JKU. Only issue has been drivers side door lock cylinder falling out and not a fan of base model gearing. Just by putting slightly bigger wheels from a Sahara my highway MPG dropped significantly. From up to 25 to 18. City mileage stayed the same at around 16-17. Great off road ability and no issues with two 2k road trips. I love the look and six speed. Two issues were addressed with new model. Lack of putting down windshield easily and lack of AC in back. That is not enough to upgrade. Again, this is a base model, so I knew all this, except the door issue. Jeep rides smoother than many cars and trucks I have driven. The ability to remove the doors and soft top is great. Until Toyota or Ford makes a SUV with these features (including manual transmission) I will probably keep buying Wranglers.

by Pcl19010

Why can't JeepVehicleInfo save your sign-in info? We (personally) have other cars with similar--actually additional--features that save the sign-in. JeepVehicleInfo doesn't.

The device is locked, why force a manual--repeated--sign-in to JeepVehicleInfo .

At least offer Touch ID if your legal department is so risk averse (and customer unfriendly) that it requires the developers to force re-authentication so often.

by RJP Michigan

The entire experience from the time you walk into the dealership is absolutely stellar. I stopped in to look at new Jeep’s on a Saturday and drove mine home Monday evening.

Ron, Ed the Technology department and Finance Manager were just awesome I’ve never had an experience buying a new vehicle like I did this time!

On Saturday Ron took a test drive with me and then went over details of the vehicle then on Monday when I picked it up Ed spent 20-30 minutes going over the details of the vehicle at delivery, the girl in there technology department had my U-Connect and Sirius radio all set up for me as well and walked me through the registration process.

“Take the time to make a drive to there dealership if your interested in an Great Experience!”

Thank you all!

by Lehooks1

Having owned four other jeeps, including another grand Cherokee back in the 1990s, I knew a lot of what to expect form Jeep. But I really thought I wanted a Jaguar F-Pace. I had researched the Jaguar and had driven it and was very impressed with its style, quality, and performance. My wife has owned two Jaguars in the past so I understood the style and performance level level that they are known for. Since I have been pleased with every jeep I have owned, I decided to look at the Grand Cherokees again knowing they were significantly less expensive. I was very pleased with what I found in the 2018 Grand Cherokee Limited. After deciding on the Grand Cherokee and having driven it for several days, I would say it is equal or even better than the Jaguar which would cost $20,000 more for a comparably equipped vehicle. While the mystique of a Jaguar is very distinct, the heritage and overall cult nature of Jeep nation makes the 2018 grand Cherokee Limited a pretty amazing vehicle.

by LFGodwin

I just purchased a new 2020 Jeep from Lee and I have never felt so special as a customer from the entire team that took care of me. Tony was my salesman and he is awesome, Matthew was my finance guy and he was so nice and down to earth. Also there was a gentleman that also helped me but I can’t remember his name but he was so helpful as well. The general manager came out to talk to me as well and was so very personable. The whole team that I came into contact with was fantastic. I know where I will be making future purchases. Lee Jeep rocks!!!

by Lgman5

I had Addison Duhon at Richardson Jeep dealership in Richardson Texas help me build my own Jeep. I visited with several dealerships looking for my perfect Jeep with no luck. Most wranglers don’t come in diesel. Addison was the only one to suggest building one. He walked me through the process and even kept me updated weekly on the progress. Addison, for me is one reason I’ll buy at Richardson again, the other being my Jeep. It is one of the best cars I’ve ever owned. I love the way it drives and living in the country, it handles the roads confidently. It drives like a dream; I absolutely love it!

by S_Mint

Just went in to pick my up in service today and was thinking of trading her in and my service guy Justin which is always very helpful and good at his job sent me over to Kody the sales guys which turns out to be just as good and helpful at his job! So I traded my 2016 Jeep Cherokee Latitude in for the 2017 Grand Cherokee Limited. Very nice upgrade and couldn’t beat the price! Kody worked his magic with his guys and got us where we needed to be! Thanks to Kody and his team or I would of drove out of there today with it. He’s a awesome sales guy and would recommend him to anyone! Thanks again Kody for everything!!!

by Azscrpn

I found my Jeep at an Audi dealer; I bought this suv one week to the day my beautiful wife of 14 years passed. She had always wanted me to have a true performance auto my entire life so I was leaving having not found one until I happened to hear someone whisper to me, “look over there, it’s here for you”...so one day after I test drove it the people at Audi of North Scottsdale allowed me to purchase it from them. I can’t ever thank them enough because this experience has helped me get through some of the awful, sad, and horrible days I had lived through and see a small sliver of light in my world I now live in as a single dad.

by Boinkman

Traded my JK for a new JL, 2 door, manual transmission Rubicon. It is a 2019 and I currently have about 22,000 miles on it. Besides the right rear fender falling off very early, I have had no issues. I always get a kick out of the poor ratings that consumer reports does. They cite issues like road noise and stiff ride. I love it all. I do mild trails; nothing crazy anymore. Also just love the fact that I can pull the top off and cruise on a beautiful day and I will always have a smile. The designers took this version to new heights. With the new engine choices and electrical battery I see this JL and JT duo lasting through a strong decade of growth.

by Phil 1943

I have owned many Jeeps since 1981. I bought a Chevrolet Traiblazer in 2002 just to see if it would satisfy me as much as my jeeps had since it was less expensive. I found out that you get what you pay for and within 6 months I sold the Trailblazer and bought another Jeep. I have always bought the Jeep Grand Cherokee Limited and have never been disappointed. I have owned 8 Jeeps and will continue to be loyal to the Jeep brand as it has always been loyal to me. I would like to mention Anchroage Chrysler Center as the dealership of choice for their fairness, honesty, response when required and treating you like a valued customer rather than a profit to be made.

by My Overland

This is my 9 Jeep and I have yet to trade any in with less than 120,000 miles. My 2012 which I just sold had 187,000 miles I replaced it with a 2017 Overland with 35,000. Ive owned it for about 7 weeks and it has been at the dealer for the past 3 weeks with a noise that they can’t find in the engine. They are now waiting for numerous parts to replace in the engine to hopefully eliminate the noise. Though my FCA case rep. Has been great and following up with the dealer I am for the first time of owning Jeeps very disappointed that a $50,000 plus vehicle would have such major problems with so little miles. I do hope that I will not continue with future problems with 2017 Jeep.

by BhappyPM

I stop shopping for my vehicles a long time ago due to the ridiculous bottom line payments I received from our auto mall here in Bakersfield!! I would take the trip to Valencia to shop!! Recently, I was in the market for a Jeep Grand Cherokee, thinking I’ll check out our mall for my next car to see what their offer would be, I was sure they would give the typical monthly payments well above what I told them was in my range. Purchasing a vehicle is the second biggest investment of tying your money into something for some time, right? Go see these folks and get what you want for what you want!! Don’t waste your time, I’m so glad I check these folks first!! Thank you Jeep of Bakersfield, Pete

by Minamyer

JeepVehicleInfo is garbage. Logging in working is spotty, it cannot scan the barcode for the vin number on my 2019 Wrangler, nor will it recognize the vin when it is entered manually.

If you forgot your password, well screw you, it asks for you email address, but never sends the email. You want to register? Well get ready for that same railing, because screw you again, it doesn’t send the email for that either.

One would think for the amount us loyal customer pay for these vehicles (my fourth Wrangler) Jeep could produce a descent app to schedule a fricken oil change.

by Rev Beagle

I’ve enjoyed using JeepVehicleInfo as a good way to open my owner’s manual and find a nearby dealer, but despite JeepVehicleInfo description saying it would have a maintenance schedule for my vehicle, it does not for my 2011 GC. I can still look it up in the manual but it stinks to not have this function when I was told I would. Also I just got JeepVehicleInfo so I’m not sure I’ve used it enough to give it five stars

by Jubile98

When you reach a certain age, getting in and out of a vehicle can become an issue. My Compass solves that issue for me. It rides well, and it is easy on the eyes. Only one problem, the turn signal “sticks” from time to time and becomes difficult to turn off. I found this same problem with the Sebring Touring I previously owned. Chrysler may want to consider fixing this on future vehicles.

by TSteingass

I had been driving a large Denali in order to tow our camper. As soon as we parked our camper permanently I was shopping for a smaller vehicle. My first Jeep was a Wangler sport. I loved it and I’m so excited to own a Jeep again! Thanks to Dealership Derrow of Defiance! I had such a positive experience and loved how friendly and knowledgeable everyone was.

by Roddo777

Using my 2015 Jeep Renegade Trailhawk for work primarily. I do Constrution Sales so I’m not getting stuck on job sites. Plus 29 MPG highway is great on the gas budget. If my allowance was large enough I’d be in a wrangler but for now this vehicle is great. And surprisingly good on light to medium trails. I’ll be buying an older wrangler I can mod at some point

by Tony Numbers

Both my sons have owned at two or more Jeep Grand Cherokees each and encouraged me to test drive one. The moment I sat behind the wheel, I knew this Jeep was for me. After a week of thinking about it, I went back to the dealer and bought a 2019, Cherokee 4x4 Limited. My only regret, is that I didn’t buy a Jeep sooner.