Company Name: Google LLC
About: Onduo simplifies the management of chronic health conditions (like type 2
diabetes and high blood pressure) and mental health by providing review,
analysis, and evaluation of health data. Member data is captured using
compatible FDA-cleared devices.
Listed below are our top recommendations on how to get in contact with Onduo. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Onduo. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Kd - Long Island
Offered as a free service through United Heathcare. After many attempts to resolve billing issues, I still get billed from them. Tried contacting their billing dept but it was a guy on a cell phone who couldn’t take a message. The process should be seamless for the user and it is far from that. I spent hours on the phone trying to resolve the issue but United HC has no idea who Onduo is. I was told that the issue was resolved by my advisor (Kenzie) but I continue to get billed for a welcome kit. After canceling I received an email that they are sending the new supplies that I ordered ( I never requested these). Way too frustrating to deal with.
by Evilfud
I received a mailer for this app saying I could get a dexcom g6 so I downloaded and started the program. After not seeing how I could get it I ask my specialist and she says to try and use MY insurance??? So it shows they are partnered with dexcom so I guess that’s just because they recommend it? The advertisement clearly says they offer the Dexcom but after lengthy convos it’s just not the case. I don’t like being lied to so I will not use this and do not recommend it.
by Gibsonnnnnn
I have been taking my blood pressure every morning and it is not stored properly. Sometimes you can see it sometimes you can’t. Most days I cannot see the history. Forget about printing history so you can share it with your doctor. I gave up on this app and service provider who was supposed to monitor my results.
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