Contact New York Comic Con 2023 Support

Waited in the reservations queue for 20 min, only to read my number didn’t through. And sent to the back of the line

I love going to NYCC each year, and I like the organizers. Buuuut... the app is rubbish. Too many unnecessary features, while the basics don't work. The core of this app should be the map, the schedule, and the favorites; the basic things that help me get around the show. The schedule works. The maps are tiny static images. I can't zoom in close enough to read the writing! I saved a bunch of favorites on the website. When I successfully imported my schedule, the favorites didn't come with them. I could spend the extra time saving them each again in the app, but I'm not going to. And after I save them, they're just an alphabetical list. I can't filter or even sort by location! What I WANT is a Google-style map of the show floor with all my favorites on it. Each year, this app fails to deliver. Developers: Stop focusing on frivolous extras like bluetooth-something-or-other and social nonsense, and focus on the core features. GIVE ME A GOOD MAP!

The app is absolutely terrible. It does not import from the website even though it claims it does. It won’t let you update your schedule manually and add events so there is no point in using it at all (an excel sheet works better). In addition to this the maps are small static images that you can barely read. It uses a ton of battery and your location but it can’t have a live map? The event is massive and a live map with a guide to the booth you want to go to would not be that hard and would be very very useful. Even a map that updates with your favorites would be great. I am extremely disappointed with NYCC on this one. This needs to be improved or even downloading it is not worth it. Waste of space and a waste of data. If I could give a 0 I would.