Contact SchoolCafé Support

by BethMit

This app takes information that should be easily and publicly available, and hides it behind a password wall. To access school menus at all, you have to create a password protected account. And you can’t save your kids’ school to your ID - no, they don’t need parent statistics. If you want your school as the default, you have to give the your children’s school ID number, which gives SC access to all your children’s personal identifying information. (Otherwise, you have to wade through ridiculously long dropdown menus that constantly reset unless you do them in a precise order.)

We should not have to pay ransom with our children’s personal information just to view menus that should be readily available to any school parent. This flagrant consumer data collection app is disgusting, and I hate that my school district has been suckered into using it.

by Ze Pa

While this app has some good features it also has unprecedented number of errors in the list of menu foods that for example show photo that depicts Broccoli but the name , ingredients and nutrition facts depicts Turkey Hot Dog and there is at least another 20 items described wrongly and it worries me when it comes to the heating , serving, combining and mixing foods that the students might be eating contaminated foods or improperly heated , mixed or served especially with the fact that most schools employ mostly non-English speaking cafeteria employees and it raises concerns about safety of the foods that our children eat as most foods labels are in English language only .

by Danidv227

It says you can see the school menu and i don’t see it or where it should be listed....it says your child buys a snack but you doesn’t tell you what the snack is so you have to rely on your child to tell you what they bought. I have the alerts set to low amount to notify me and her balance was down to $2 and i received nothing isn’t that considered low? Not happy that you have to pay a convenience charge every time you have to load money on but nothing on here feels convenient!!! For that constant charge everytime you load money i should be able to view a menu get a detail of what was bought and alerts!