Contact Ugly's Electrical References

Contact Ugly s Electrical References Support


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About: The Ugly's Electrical References App has been updated to reflect changes to the
2023 National Electrical Code (NEC) and the 2023 Edition of our popular Ugly’s
Electrical References book. The Ugly’s App offers the most pertinent,
up-to-date digital information for electricians, including table change
information, mathematical formulas; National Electrical Manufacturers
Association (NEMA) wiring configurations; a conduit ben.



Ugly s Electrical References Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Informed Publishing



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E-Mail: support@uglys.net

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Developer: Informed Publishing




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3 Most reported problems 😔💔

4.5 out of 5

Incessant asking for reviews

2025-03-06

by Imsag1

It asks you every single time, even if you have not closed the app, like if you have just switched apps for literally 2 seconds, “Please like our app! Please leave a review!!” Your search ability and calculator text box capabilities are horrible. Just buy the book people, this app is not good unless you leave your book in the back of your car. Take no for an answer app team, respect hitting the little “no I do not want to leave a review button”.

Don’t like the new version

2025-03-07

by 1973 Kel

This went from my go to reference to a source of frustration. With the last update all my old bookmarks had to be replaced because they no longer sent me to the right reference. When I bookmark a chart it places the bookmark on the section not that actual chart like it would in the previous version. I’m finding the information just not as easily as I did before. I also have to be careful that I am on the right reference where before I clicked a bookmark and I was instantly on the reference I wanted.

App does not work as advertised

2025-03-08

by IBEW Brother

It has the usual solid, key information that the Ugly’s book has, however the app functionality is terrible in three key respects. One, the search function is so basic that it’s almost completely useless. NEC article number references won’t show up in search results, as well as any number of other basic key words and table titles. A pdf document is more searchable, never mind that a book index would contain more “searchable”information. Two, the bookmarks function doesn’t work at all...if I bookmark a page, when I go back to the bookmark... it takes me to the wrong page every time, even though the title of the bookmark is correct. It’s very frustrating!...Especially for something that is not free. And three, sometimes when I scroll through a section, the app will ”glitch” and send me to a completely different section with no way to get back to the section that I was originally looking at without going back through the menu titles and subsections and re-selecting my original page. I’m not sure why this app lacks the basic functionality that it itself indicates that it is capable of handling. My version utilizes the latest update. What’s the point of buying this app if it doesn’t even work as advertised. I don’t know that I would buy the app if I could go back...it’s failure to work as advertised makes it a hard sell over just getting the book.


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  4. If you are a Ugly's Electrical References customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ugly's Electrical References.


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