Contact Nomorobo Basic Robocall Block Support

Nomorobo has got to be the WORST Robocaller blocking app currently available. You pay for a subscription and when you have problems you email customer support only to be told to check their FAQ. Duh! I did that before I ever emailed you! Months go by, you send numerous emails to customer support, and still no reply aside from check the FAQ. The app allows known Robocallers through, then when you attempt to report those numbers through the app using the Share option to share them with Nomorobo they show as being known Robocallers. So why did the app allow them through to begin with without marking them as Robocaller when they first are ringing in? Because the app doesn’t work that is why. The App never sends Robocallers to voicemail so that option is completely a waste. The only way to get even a portion of known Robocallers blocked is to set it to identify. Well, if I wanted to hear them ring through why would I be attempting to use an app to block them?? Total and complete waste of $$$$ and the app support could care less about their customers once they have your money. They don’t even attempt to fix the issues or troubleshoot with you till the issues are fixed, they just keep taking peoples money and laughing all the way to the bank.

Blocked calls were doing ok during the trial, text messages were never blocked. As soon as you charged me for a years subscription, the calls stopped being marked as spam, and still no texts are blocked. I’ve read the previous reviews today regarding this. I (and I assume many others) do not like to have apps constantly open as that kills battery life. If the app is installed an “run in background” is selected, there should be absolutely no reason the app needs to be physically open to block unwanted calls and texts. Even reporting the numbers in the app is a waste of time because then I could just go back to blocking the number within the call itself. I want my money back so I can delete this garbage app. And no, I’m not interested in contacting you via email or by any other means to “fix” the app. *Update as of Sept 1* I’m not confused on what it means to have the app open, thank you very much. Your response to me is garbage. Literally none of the calls are being blocked still and the same robot just called me from 4 different numbers within 10 minutes. My spam calls have increased since you charged me. I want my money back now.

I have been with this company for over a year until J realized that some of the same phone numbers that I have already blocked, were still texting and calling me. I never had the thought to go back and retype those phone numbers in to see if the block actually worked. To my surprise, phone numbers were still able to get through because the system never picked them up. However, the system WAS blocking important business phone calls that were being marked as robocalls and going straight to my voicemail. Almost made me miss a lot of important phone calls/conferences because of this. Please look into this problem, and fix it. I should not block a phone number and 6 months later the app continues to ask me if I would like to block it? The reason why I know that these numbers were not being blocked is because it would ask me, if I would like to “Allow this Number,” if the phone number was actually blocked the first time. It does not ask that if the phone number is not blocked as you requested. Taking my money, but doing me nothing good.