Verizon Content-Transfer Reviews

by Sweet Li'l Clover '17

Verizon used to transfer the contents of your old iPhone to your new iPhone. The rep at the Verizon store said that they don’t do that anymore because they have too many thing connected to their WiFi. Unfortunately, I don’t have WiFi so I have to wait until I can go to a friend’s house and access their WiFi. When I was able to go to a friend’s house and tried using the transfer app it was a joke! Being that I have low vision my friend said that she would do this transfer for me. She was able to get some of my contacts transferred to my new iPhone. None of the apps that I purchased or were free transferred. I spent $900 at Verizon. I eventually went to an Apple Store to get my new phone set up the right way. The customer service was great. Everything was transferred to my new phone and he backed up everything to the Cloud. I will not purchase another phone from Verizon. We’ve been with them 20 years. I’m guessing that they don’t read these reviews because nothing changes.

by Old Electronics Engineer

Didn’t transfer ANY of my many apps, settings, or desktop. Transferred only 10% of my 400+ contacts and changed the order/way they were filed/displayed for that 10%. If you are a young teenager with only a few friends and no apps, this may be fine. If you are a professional with many contacts and technical apps carefully grouped, this program is actually worse than nothing at all - as you will simply waste hours trying to get it to work like those at the local Verizon Store claim it will. This Verizon iPhone transfer process has actually taken a great step BACKWARDS from 2.5 years ago when we last changed our phones. This weekend Verizon will see 2 customers of 15-20 years go to another provider. These are simply unacceptable levels of service - unless of course - you want to put all your personal/private data in their cloud!

by 808Laced

Got a new phone today at a Verizon store. Asked if they could also transfer my contacts for me, he said no problem and to download VerizonContentTransfer. I did, and he helped with the transfer. Since I was only transferring contacts it took less than a minute. Well, I scroll through my contacts list, everything looks good so far...until I look further into it. But at this time I have already left the store hours ago! Some of my contacts are meshed with other contacts. Some contacts are named wrong. Ugh. Now I have to look through all of my contacts and correct it. I could go back to the store and ask them to do it again, however, why waste my time if I’m probably going to get the same results. 😒😑😡

by Aub0318

I will preface this with saying I had a lot of content on my old phone. With that being said it took me over 15 hours to transfer everything. The first try was 5 hours into it when an incoming phone call stopped the transfer. I restarted it and it was another 10-12 to get it going. It probably only had about an hour left when the transfer was interrupted again by something (not sure what it was but woke up to my phone saying transfer had failed). Thankfully it was just some videos left so I just clicked on the transfer to finish that at the end. Just be aware that it will take a long time and your phone will be useless until the transfer is complete.

by SCRN1989

Horrible experience! I purchased an upgrade for my husband and he isn’t computer savvy, not that I but do have a little more patience with this type of thing. I tried following the directions for Content transfer that the sales rep gave us. Never worked via the QR. spent all evening trying. Day 2: finally success with manual transfer. What happened to customer service at the store in which they transferred the contacts, etc for you? We pay major bucks for these phones and they cannot simply transfer the information for us? I don’t get it! If it weren’t for the fact jay sprint has poorer reception out in the rural areas of the various counties I am in I would definitely be looking for a change & I have been with Verizon a very long time!

by Luv_Solitare_Games

First, it should be made clear that the new phone can be “set up”, then installed on it, which is necessary to do the transfer. Next, VerizonContentTransfer disappeared from the screen on my old phone repeatedly (minimized, but not closing entirely) and reset to the first step, so I had to start over about 10 times. It could have been a problem with my old phone, but that doesn’t happen with other apps and I’m sure it happened once on my new phone, too. Once it finally started transferring, then it stayed open and finished the process.

by IT-Admin-99

The first phone I transferred using VerizonContentTransfer worked well, although I thought it would transfer more data items than the few it did.
However the second phone was a problem. The transfer was interrupted by a phone call and hung. There was no indication that it hung, but after several hours of no progress, I killed it and attempted multiple times to rerun it. The final solution was to uninstall VerizonContentTransfer and start a new transfer after deleting all the photos that did transfer. The multiple attempts also duplicated contacts - a major issue in my opinion. This could be a great app with a little more work.

by Djdjdj In No Hgvguvhuguv

It was so East to transfer contracts and photos from one phone to the other. I had read that the process may not be that way... woo it was for me! I simply followed the online directions. The transfer took about 15-20 minutes. The only time consuming part was having to actually redials the apps. My list of apps transferred, but I had to download the ones I wanted to keep. I thought that works happen automatically. I it worked out well, because I had apps that I didn’t need anymore! A little decluttering exercise....
I rated it 4 stars because I thought the apps would install automatically. Other than that it was quick and painless- and I am not a tech person!

by Habes83

VerizonContentTransfer was easy to use. My first transfer, something failed on my old phone and it stopped the transfer. I restarted it and seems to have worked correctly. Prior to the transfer, I took a lot of pictures/videos off my phone onto my computer and my transfer was an hour and a half including the fail and restart. My husbands has been going for 3 hours with 2000 plus pics and videos, and whatever other info is on there. That said, I also suggest doing this at night where both phones can be plugged in and you won’t need them in case your transfer is lengthy. We didn’t really know what kind of time to expect it to take.

by Jenny From BSB

Very good app when faced w the challenge of transferring data from anAndroid to iPhone. Only kink is in gaming as it loses your progress made in many game which really bites after you hit 3500+ levels in heaven knows how many game!! Argh & Agony! Also, it tends to duplicate photos and video clips you have made... Deal w it, right? As long as ya get all your contacts all is good! You REALLY don’t need VerizonContentTransfer for iPhone to iPhone, cause it does it for ya! Androids are alians! God only know what they do!!! Glad to be back to an IPhone XR- totally AWESOME! Yes, a 60 yr old reborn beach broad can say what she really thinks!!!

by Bo's ITunes

VerizonContentTransfer was super easy to use took about 10 minutes to transfer approximately 1250 photos and a lot of contacts. VerizonContentTransfer was actually suggested by a Verizon employee who works at the customer service phone center and it worked just like he stated. All my contacts were in order just like they were on my older iPhone and all my pictures seemed to transfer over in the same exact order that were on my old phone. Too bad the Verizon employee in the store who was Condescending and told me I just need to trust the iCloud and get over it couldn’t bother to tell me about VerizonContentTransfer. He suggested I use iTunes. I had multiple problems with iTunes and could get nothing transferred. I would suggest VerizonContentTransfer to anyone.

by Marine4Life2000

This is by far one of the ideas for an app that I’ve come across. As someone who likes to always have the latest available tech, in this case my iPhone, it’s always been a pain having to have to transfer all my data from my cell to a computer, hope it goes well and then transfer that data back into my new toy, and again hope the transfer goes well. Well no more of that... In less than 15 secs my data was transfer via WiFi from my old device into the new one. Easy breezy...

by Mama Jenjen

I used VerizonContentTransfer when my port to transfer data was not working. I wasn’t able to connect to an outside source but my phone would charge. It was weird. But thankfull I was able to recover 2500 pictures and 300 videos from my phone! My iCloud ran out of space a few years ago so nothing was auto backing up. Thanks to VerizonContentTransfer for helping keep all my records for the last year so I could transfer to my new phone and soon my backup external hard drive!

by Cherie' Amor

George was my support representative he was absolutely amazing! The transfer app was so convenient it made me so happy because I had lost some pictures changing my Apple ID from my husband. I have not checked to see if my photos are all have been returned. If my notepad my contacts and my photos are all on my new phone, I will be extremely happy! I receive the phone for my birthday and I’ve been on the phone with support since my birthday trying to get it all reconfigured. Your support team is very convenient and knowledgeable! Thank you!

by Westcoast Man

Couldn’t find an app that would reliably transfer my files, video, and photos. Well, that was until I found VerizonContentTransfer. I was able to transfer all of my files and photos that I needed from my SD card effortlessly to my iPhone 6s which is still a very fast and powerful device to this day.

VerizonContentTransfer is perfect! If you are having issues with VerizonContentTransfer then chances are it’s hit phone having issues or you you have a really outdated device that isn’t compatible.

I’m giving VerizonContentTransfer a perfect rating. VerizonContentTransfer saved the day, very awesome!!!

by __InsertNameHere__

I tried absolutely EVERY possible solution to transfer just contacts for iPhone to iPhone and the backups of the old iPhone kept failing. I spent at least 12 hours on it even consulting a friend that works in IT who also tried a lot of the same things that I attempted. Then as one last attempt I remembered that a Verizon employee used VerizonContentTransfer on my other old phone so I figured it was worth a shot. Lo and behold, it was done in not even THREE seconds! I’ve never written a review for an app in my life but this was so amazing that I couldn’t say no to reviewing it. Thank you so sooo much Verizon! I LOVE YOU!!!

by Mack_Attack5000

After the catastrophic failure of Move to iOS, this was a breath of fresh air. All of my photos, contacts, and calendar events transferred seamlessly - in less than a half hour. Photos remained organized in same albums. My reminders did not transfer, but this is minor. At the end of the process, Transfer listed my apps, asked me which I wanted to install, and immediately took me to the AppStore for each I clicked, so this was also a very efficient process. (For reference, I transferred data from an S8+ to an iPhone 12.)

by ****Beware*****

This was amazing! I was walked through it by a very well versed person who knew VerizonContentTransfer and it was quick and easy.

But.... I spent approximately 18 hours with tech coaches off and on trying to accomplish the same thing by utilizing the cloud. The phone had 30+ GB of content and I did not have unlimited data. None of the tech coaches ever mentioned VerizonContentTransfer and I have accumulated over $400 in overages following the advice of those who should have known VerizonContentTransfer existed. I am not a complainer, but I feel I need to contact someone in the company to make sure this doesn’t happen to someone else.
Thank you

by Bloody9Fox

First it was hours. Then it was days when it came to the amount of time I spent trying to transfer content from my old phone to the new phone using the t mobile app their store advised me to use. Finally got fed up and just used this Verizon app. It worked flawlessly and lighting fast. Of course that’s to be expected since I never had a problem with Verizon technology before. Using a t mobile phone to write this but I’ll be going back to Verizon sooner than I thought if the poor performance of the t mobile content transfer app is a sign of things to come.

by Sparcs500

Replaced my droid with an Iphone thru Verizon. First Verizon associate suggested Copy My Data to transfer my contacts and photos but had problems connecting. Went to the Apple store, they had me there for over an hour while they tried apps and a wired connection called Celebrate. Finally they apologized and said it probably can’t be done. I would have to enter all my contacts manually.
Went back to verizon and found a rep who within 10 minutes, using VerizonContentTransfer, had all my contacts (300+) in my new 10S.

by Mamafrench5

Wow!! Transferred everything I wanted very quickly!! On-screen prompts were easy to follow and walked you through everything step by step! No funny business!! I cringed at the thought of having to transfer my information from my old phone to my new one....I put it off for months!!! Had I known it was going to be this easy...I would have sat down and transferred the information right after buying my new phone!!! Can’t say enough good things about it!