Mon Gustave Roussy app not working? crashes or has problems?

Mon Gustave Roussy Status

Last Updated on 2020-06-10 by Inovelan

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29 User reports:
App has problems

User reports 29

⚠️ Most reported problems ⚠️

Not working

62.1%

31.0%

Connection

6.9%

problems reported in the last 24 hours

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Common Mon Gustave Roussy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mon Gustave Roussy app on iOS and Android devices. Solve all Mon Gustave Roussy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mon Gustave Roussy iPhone Issues and Solutions

Mon Gustave Roussy iOS app crashes, not working, errors
Mon Gustave Roussy iOS app network issues
Mon Gustave Roussy on iOS has black/white screen

Mon Gustave Roussy Android App Issues and Solutions

Mon Gustave Roussy has errors/crashing/not working
Mon Gustave Roussy server network connectivity issues
Mon Gustave Roussy has black screen

Mon Gustave Roussy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mon Gustave Roussy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mon Gustave Roussy app crashes or not working on Iphone (iOS):

Close and restart the Mon Gustave Roussy app on iPhone
Update Mon Gustave Roussy app to the Latest Version for iOS
Uninstall and reinstall Mon Gustave Roussy iPhone app
Update your iPhone to the latest iOS version

Fix Mon Gustave Roussy on iPhone unable to connect to server/internet connection issues::

To resolve Mon Gustave Roussy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mon Gustave Roussy black/white screen (blank screen) on iPhone:

Follow the Mon Gustave Roussy iOS app troubleshooting guide Here →

Mon Gustave Roussy Android App Issues and Solutions

Fix Mon Gustave Roussy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mon Gustave Roussy app issues:

Force Stop the Mon Gustave Roussy App
1. On android, goto "Settings" » click Mon Gustave Roussy app. » click "Force Stop".

Update Mon Gustave Roussy to the latest version on PlayStore

Clear Mon Gustave Roussy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mon Gustave Roussy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mon Gustave Roussy.

Fix Mon Gustave Roussy unable to contact server/ Mon Gustave Roussy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mon Gustave Roussy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mon Gustave Roussy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mon Gustave Roussy on android.

Solve Mon Gustave Roussy black/white screens issue on Android:

Follow the Mon Gustave Roussy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Inovelan, developers of Mon Gustave Roussy.

About this app

Mon Gustave Roussy est une application destinée aux patients pris en charge à Gustave Roussy. Cette application est librement téléchargeable mais nécessite une ouverture de compte. Si vous ne connaissez pas vos codes d'accès, nous vous invitons à vous rapprocher des services de Gustave Roussy pour les formalités nécessaires.