COYO Classic app not working? crashes or has problems?

COYO Classic Status

Last Updated on 2021-02-08 by COYO GmbH

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Common COYO Classic Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot COYO Classic app on iOS and Android devices. Solve all COYO Classic app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

COYO Classic iPhone Issues and Solutions

COYO Classic iOS app crashes, not working, errors
COYO Classic iOS app network issues
COYO Classic on iOS has black/white screen

COYO Classic Android App Issues and Solutions

COYO Classic has errors/crashing/not working
COYO Classic server network connectivity issues
COYO Classic has black screen

COYO Classic iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever COYO Classic app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix COYO Classic app crashes or not working on Iphone (iOS):

Close and restart the COYO Classic app on iPhone
Update COYO Classic app to the Latest Version for iOS
Uninstall and reinstall COYO Classic iPhone app
Update your iPhone to the latest iOS version

Fix COYO Classic on iPhone unable to connect to server/internet connection issues::

To resolve COYO Classic network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix COYO Classic black/white screen (blank screen) on iPhone:

Follow the COYO Classic iOS app troubleshooting guide Here →

COYO Classic Android App Issues and Solutions

Fix COYO Classic not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent COYO Classic app issues:

Force Stop the COYO Classic App
1. On android, goto "Settings" » click COYO Classic app. » click "Force Stop".

Update COYO Classic to the latest version on PlayStore

Clear COYO Classic App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "COYO Classic app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch COYO Classic.

Fix COYO Classic unable to contact server/ COYO Classic internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click COYO Classic » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got COYO Classic » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch COYO Classic on android.

Solve COYO Classic black/white screens issue on Android:

Follow the COYO Classic android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at COYO GmbH, developers of COYO Classic.

About this app

COYO Classic already looks good, but you want better? Just log in, as usual, use all the familiar functions and benefit from our newer and better app with an improved design. Then switch to our COYO app, today. Try it out, it's worth it! COYO Classic is the mobile app for your Employee Experience Intranet that combines the features for corporate communication, collaboration, and team messaging in one integrated platform.