Contact MarketSim Support

by Blackops1164

UPDATE: as of 12 March 2020, this app still does not work for me. It always crashes within mere seconds of opening the app. If there is any support team that is able to help, it would be much appreciated! I had bought the ad free version a good while back, but now can’t even use it! It has been like this since July of last year for me. I don’t mind starting over, but I don’t want to lose my watch list. Please help!

Since 3 July 2019 all the way up until today, 10 July 2019, the app has completely stopped working for me. It’s not that I can’t buy or sell; it’s that I can’t even open the app! As soon as I open the app, it almost immediately crashes, usually within a half second, sometimes lasting as long as two seconds. I cannot do anything about this and my balance was ~$130,000. I really don’t want to have to start over just in trying to troubleshoot the app! Please fix this, I’ve never had a problem with the app crashing other than maybe a couple random times up until July 3rd. Superseding that date, the app has been fully non-functional. I have an iPhone 8.

by Eskape Pro

I really liked this app at first but I have two major complaints. First, there is no live update so you have to continually swipe down to update the price of the stocks. That isn’t so bad but if something changed and you didn’t update it, when you try to sell you could lose some. That gets really annoying. The second thing is, the app has started glitching badly for me. I would try to sell a stock and it would suddenly jump to $0.00 for the value of the stock and I would lose thousands even though the stock in reality was still at the current market price. I don’t know why it does this but it was really frustrating to try to make a sale that would have resulted in a profit but because the app suddenly said the stock was worth zero dollars I instead lost several thousand. This makes it almost worthless. If the app is fixed it would be excellent.

by Pwhare

Great app, I’ve been using MarketSim for a while when I noticed a dramatic $6000 loss on my account. Turns out it was from my Tesla stock in which I owned 4 shares in. From my research I deduced that it was due to a 5:1 stock split meaning my shares should’ve multiplied by 5 to maintain the valuation. Sadly they did not. Without the ability to modify my share amount based on the change, this sim was basically dead. It’s a shame, I wish I could rate this app higher, but that kind of development is fairly simple and without it it basically kills it. If they were able to adjust to splits I would give this app 4 stars, but it doesn’t, so it’s a 1.