Commercial Appeal Reviews

CommercialAppeal facilitates the timely communication of interest and concerns of the MidSouth and National Community. Issues large and small are presented with appropriate links to related information and activities. The CA keeps us informed of the “larger” issues.

Like many long time subscribers, I am canceling my subscription to the CA - if I can ever reach anyone in Customer Service. The quality of the paper has gone down since Gannett took over, and now there are other local options for better news reporting - The Daily Memphian which is new and the Memphis Flyer and local business journals which have been around a longer time.

To know how to write a story is one thing. But, to make the story readable and enjoyable (about some subjects) takes a special skill. Majority of CA reporters and photographers have this special talent. Of course, news articles about fatalities, murders, so forth can be presented only one way.

I read the CA and Tennessean on my IPhone. For the last two weeks or so, the Back Yard Burger advertisement has been popping up and won’t allow the user to scroll away or close the ap. It’s the most intrusive advertising I’ve experienced. If it’s not fixed soon, I’m going to cancel my subscription. I’ve already sent an email to the designer, but didn’t get a response. In its current status the ap is useless and a waste of money.

Called automated number to place a vacation hold. Got all the way through, and it said technical issue, call during business hours. So downloaded app. After waiting an hour for password reset email, and resetting password, trying to activate account says “already associated with account”...but can’t get to anything. The solution? Call customer service or email. Oh, during business hours, of course. Pathetic.

Let print subscription expire as local content diminished and digital became preferable. However, Ap kept crashing, kept having to call in, so let it go. Now tried to give it another chance through an into-rate via Apple, same problems, Ap keeps kicking me out! CA help deskCould not help me before, and now this time say it’s an Apple issue but it’s still their Ap!

I have been gone from Memphis for 30 years. It is still my hometown and the CA keeps me in the look as I look forward to retiring there. Good work

CommercialAppeal has worked great for me in getting headlines emailed that I can click on to read in CommercialAppeal .

After spending 12 minutes on the line with customer service. Uninstalling/reinstalling/changing passwords/logging in online vs CommercialAppeal /finally the rep says they are doing updates and to use the online site for the next 24 hours.

I live in Africa most of my time and really enjoy being able to stay in touch with my home town area Memphis, TN. Thank you Commercial Appeal and the online staff.

I grow up on the Commercial Appeal, reading this newspaper every morning. Now, I have all this news at my fingertips.

It is easy to navigate and the content keeps me up to date!

For the past several weeks CommercialAppeal has been crashing like it’s competing in a demolition derby. And no response at all to the emails sent requesting help or explanations. Not even a “Thanks for your inquiry but we’re too busy and under-staffed to do anything but process your monthly payment.”

Have been a subscriber for many many years to the delivered paper copy, NEVERTHELESS, they don’t want me to be able to see their online apps, until I subscribe‼️‼️
2 calls to customer service, and they still haven’t been able to strengthen it out❗️

I still enjoy the CA. They manage to cover national news while still maintaining a local paper feel.

Small town paper. Nothing new so same articles and contributor pieces are posted online for up to two weeks. Shallow reporting rarely answers basic fact gathering. Not many uses of links that would provide greater backstory. Some Okay coverage of state-wide issues because of the ties with Gannett and USA Today network.

The Commercial Appeal has timely information on a daily basis. It thoroughly covers Memphis, National and World News and Sports!

Recent upgrades make CommercialAppeal much more user friendly

Great local reporting and inexpensive source of local, national and world news

With USA Today ownership, this no longer seems like a local paper. There is not much content for a paper in a city this size. Most articles are very bias. I still read because it’s the only source with some local content available.

I love the convenience of CommercialAppeal when traveling. Thanks for adding The Jackson Sun. I subscribe to both print and media editions (since the beginning of time). I do wonder why the sections do not match, headlines are different, and it seems to take forever to find my favorite "columnist/opinion" writer "Jain." When I was teaching, "Newspaper in the Classroom" was a great resource for my students. I could always use it for grammar, punctuation, writing style, and proofreading.

I read on it most days. It works just fine for me.

Just disappointed that with a paid subscription, one is still inundated with ad after ad. Senseless but I guess not priceless. Ad free option would help. Otherwise I like the product.

I love that I can get up to date news notifications. Great app!

So thankful for CommercialAppeal! I move to Boston and still keep up with the sports 🙏