Contact Support
Company Name: VM Mobile Team
About: Step into a world where every piece has potential and every move counts. Chess,
the game that has enthralled thinkers for over a millennium, is now available
for your mobile enjoyment.
Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of VM Mobile Team
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3 Most reported problems 😔💔
Don’t waste your time
by Rsmbox
The number of ads in this game is enough to delete it, but the AI is the worst aspect. The moment you take any sort of lead (material or position, really) it goes into grand master mode and absolutely dominates you—making the arbitrary difficulty levels nonexistent past one or two moves. There are literally hundreds of other chess apps available, and I can’t imagine any of them being worse than this one.
Rigged/Way too many ads. 😡
by PokeBman8
As soon as I make one move on “easy mode”, the AI reads “easy” as “Make the game as hard as playing Rush E 2”, the ads are also annoying because you have to watch the same ads over and over endlessly, only to be dominated by the easy mode AI! 😡 I am so sorry, but the developers never updated this, so I am officially leaving the game for a different chess app that is actually fair.
Flawed
by Dr@northland
My opponent (Computer) Moved its pawn diagonally without a jump onto empty space. Also would not allow castling even though my king was touched 1st following all rules. Considering these advantages Of course I lost playing medium difficulty, after winning 6 in row under easy difficulty.
Have a Problem with ™ Chess? Report Issue
Why should I report an Issue with ™ Chess?
- Pulling issues faced by users like you is a good way to draw attention of ™ Chess to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ™ Chess customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ™ Chess.
