Contact Auto Brawl Chess Support

This game has nothing to do with strategy. The available characters are given randomly and arbitrarily. So it’s more about luck than anything else. The determination of draws and victories also seem to be arbitrary. What factors are considered to decide who wins a draw? Is it based on the total number of skill points one has? Is it based on the number of characters still on the board? Seems inconsistent, so I’m never sure. Here’s an idea, if both players still have a character on the board, it’s always a draw...makes more sense, doesn’t it? Perhaps the promise of winning through purchasing bonus packages may seem enticing, but I think we all know that a game that requires you to get upgrades to win and not rely on actual skill is a game that won’t last long. It’s skills that get better over time, the bonus packages can only go so far, unless they decide to offer a package that lets you automatically win. But then what’s the point? Buying your way to the top is not the same as developing your character line-up and your skills. Saying this is a great game considering that it’s free is irrelevant. There are plenty of games that actually test skill and ability. Don’t be deceived by a game that lets you win sometimes just because the algorithm is in your favor. Let me download an actual chess game now...that at least tests my skills.

Sick of these games that show the game to be one type of thing then you download and it's something completely different. The ad and preview pictures both lead you to believe it's something akin to Plants vs Zombies. The arena setup for hero selection is terrible, you do not get to choose which heroes to take into battle, only get a selection of 4 to choose from and they may not even be a hero in your collection which means they will be super weak. But you can try to get to different ones by using a token, of course on that page it may be the same thing again. Should not have to use extra coins to use heroes you own just because they are epic or rare. Game needs a complete overhaul, outcome of battle is based too much on luck of having the best heroes become available for selection. More over not everyone gets the same selection of heroes each round. To make it fair everyone should have to start off the same, unless they fix it where only your collected heroes are available for use.

I took the time to wait this game out, and after the last update I thought the lagginess and game freezes would have been fixed, but sadly they’ve gotten worse. I honestly can’t play the game any more and I did break down and spend some cash on one of the in game packs because I really did like the game, but it’s not worth the frustration. I don’t see the point in any developer releasing a game when it’s in this bad of shape. I am a software development manager so this is just a terrible waste of time to see a game that has such potential perform so poorly. Fix your game and I may come back, for now, I’ve deleted the app. My original review is below: Honestly, probably one of the better auto chess games out there, but one major issue I can’t get past is the connectivity to the game. This game disconnects entirely too often. It is almost unplayable. It’s too frustrating to be stuck in a battle, have the game freeze searching for connection to the game server, then miss 3-4 turns of picks, but the worst is when you’re clearly holding onto the number one position and then you lose connection to the server and then get penalized for “leaving the game,” when it’s a server issue, not a player issue. I will gladly change my rating if this improves because this is a great game, but this is also one of the main reasons why I won’t buy any in game packs. Please fix the connectivity issues.