Contact Chess Tiger Support

When going to settings and clicking on the link saying I have zero free games left, the developer says something like, “Let’s be honest, we offer the free version in hopes that you will purchase the paid version”. Unfortunately, your paid version is $10 (which is from your a “limited time” offer of 50% off - haha). Not many people are paying $10 for a chess app. I would pay a few bucks, but that’s all. I think many people are like me in this regard. Obviously, the developer is overvaluing the price of this app and thinks that eliminating the free version will drive people to purchase the overpriced pro version. That won’t happen, but hey, that’s his right. So instead of having a reasonably priced game which many people would buy (because it’s a great app), they make the free version useless and alienate all of the loyal players who would’ve paid if it was priced reasonably. Now it’s on to searching for another chess app...it’s not like there aren’t a million others to choose from. Sure seems like a poor decision on their part. Five people paying $3 for the app (and recommending to their friends) is better than one person paying $10. Just sayin’.

I downloaded this game in the Summer of 2018 and loved it. You could work your way from lower to higher level Computer Opponents to improve your skills. Each time you met the requirement you got a token to use a pro-feature like setup position, analysis, playing a game with your friend. It gave you a taste of the Pro-version that would convince anyone to buy it because it was a good app. But then they updated it. With the update they cut the features I used to use. You will have 10 free credits to play some good games and higher level opponents but then it’ll water the game down more and you will have minimal features. Can you even really get into the apps features with 10 games? Or will you spend it trying out the features only for it shut those off when you run out. All the new info says “we just want you to buy the pro version” instead of what they offered before. I get you made the app to make $ but I know people who bought it because of the quality of the lit-version. It didn’t feel like a bait and switch before but now I’m disappointed.

In line with other reviews, the constant pop-ups and begging to go to the pay version is atrocious. Annoying your customer base is not a good way to make money. My favorite feature of this app was “set up position.” I like to play chess on a real board with a friend or roommate, then we will sometimes analyze our moves from a certain point on (v. the suggested moves from the app). Since the last update they now have the feature behind a paywall (but don’t worry, the button is still there, it just tells you that you have to pay for the “set up position” feature now). As a result, this app no longer has any unique features that I want - i can download a competitors app with the same features an not get bugged every time I open the app to upgrade.