AlHaramain app not working? crashes or has problems?

AlHaramain Status

Last Updated on 2022-12-21 by General Presidency Of The Affairs Of The Grand Mosque And The Prophet's Mosque

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Common AlHaramain Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AlHaramain app on iOS and Android devices. Solve all AlHaramain app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AlHaramain iPhone Issues and Solutions

AlHaramain iOS app crashes, not working, errors
AlHaramain iOS app network issues
AlHaramain on iOS has black/white screen

AlHaramain Android App Issues and Solutions

AlHaramain has errors/crashing/not working
AlHaramain server network connectivity issues
AlHaramain has black screen

AlHaramain iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AlHaramain app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AlHaramain app crashes or not working on Iphone (iOS):

Close and restart the AlHaramain app on iPhone
Update AlHaramain app to the Latest Version for iOS
Uninstall and reinstall AlHaramain iPhone app
Update your iPhone to the latest iOS version

Fix AlHaramain on iPhone unable to connect to server/internet connection issues::

To resolve AlHaramain network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AlHaramain black/white screen (blank screen) on iPhone:

Follow the AlHaramain iOS app troubleshooting guide Here →

AlHaramain Android App Issues and Solutions

Fix AlHaramain not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AlHaramain app issues:

Force Stop the AlHaramain App
1. On android, goto "Settings" » click AlHaramain app. » click "Force Stop".

Update AlHaramain to the latest version on PlayStore

Clear AlHaramain App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AlHaramain app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AlHaramain.

Fix AlHaramain unable to contact server/ AlHaramain internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AlHaramain » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AlHaramain » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AlHaramain on android.

Solve AlHaramain black/white screens issue on Android:

Follow the AlHaramain android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at General Presidency Of The Affairs Of The Grand Mosque And The Prophet's Mosque, developers of AlHaramain.

About this app

It is one of the Two Holy Mosques' applications which aim to fulfill the vision and goals of the General Presidency for the Affairs of the Grand Mosque and Prophet's Mosque depends on the vision of Kingdom of Saudi Arabia 2030 in order to subject the modern technology to serve the visitors, pilgrims, and mo'tamren (those who perform Omrah).