Contact Pronto Team Communication Support

I am using this app at the request of my employer for work communication. Functionality works great as far as messaging and such. The only thing I don’t like about the app is the organization of the chats and how the conversations look. It is very hard to see where one text ends and another begins. There should also be a better way to view the chats. Why can’t I just have a view of all the chats in order of when they were last used (like normal) along with the organization in folders. Other messaging apps like Telegram and WhatsApp make it much easier to see and read text threads as well as find chats.

This is a great app for keeping in contact with students, but it could be improved by letting us hide classes that are no longer active, or those where we are listed as a TA to help. Also, it would be nice if students who DM are listed with the course they are using to do so. Especially useful for those of us who have to teach multiple sections of a course. Please give us some flexibility as to what courses we can see, and tag people who send DMs with the course identification.

I use pronto for school through CANVAS I had no idea there was an app but I was curious so I looked it up. Wish it was advertised a little more, came to find out most my schoolmates have no clue an app exists. Luckily it wasn’t hard to link it to my student canvas profile! It’s been so useful and helpful specially during this pandemic that I don’t get to meet with my peers. With Pronto, we get to ask each other or the professors for assistance, send each other photos/videos of our work, gifs (to make it fun) etc... pretty much chat with your classmates at your fingertips without having to exchange numbers. You can chat with the whole class or send private messages! It’s awesome and will only truly work if the rest of your peers are active as well.