LEGO app not working? crashes or has problems?

LEGO Status

Published by Warner Bros.

**The first chapter of “The Force Awakens” story is free and additional
levels, story, and content are unlocked via in-app purchase.** Relive the
galaxy's greatest adventure in LEGO® Star Wars™: The Force Awakens™ for
mobile! Play as heroic characters from the movie, including Rey, Finn, Poe
Dameron, Han Solo, Chewbacca, C-3PO and BB-8, as well as Kylo Ren and General
Hux.

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Common LEGO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LEGO app on iOS and Android devices. Solve all LEGO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LEGO iPhone Issues and Solutions

LEGO iOS app crashes, not working, errors
LEGO iOS app network issues
LEGO on iOS has black/white screen

LEGO Android App Issues and Solutions

LEGO has errors/crashing/not working
LEGO server network connectivity issues
LEGO has black screen

LEGO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LEGO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LEGO app crashes or not working on Iphone (iOS):

Close and restart the LEGO app on iPhone
Update LEGO app to the Latest Version for iOS
Uninstall and reinstall LEGO iPhone app
Update your iPhone to the latest iOS version

Fix LEGO on iPhone unable to connect to server/internet connection issues::

To resolve LEGO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LEGO black/white screen (blank screen) on iPhone:

Follow the LEGO iOS app troubleshooting guide Here →

LEGO Android App Issues and Solutions

Fix LEGO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LEGO app issues:

Force Stop the LEGO App
1. On android, goto "Settings" » click LEGO app. » click "Force Stop".

Update LEGO to the latest version on PlayStore

Clear LEGO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LEGO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LEGO.

Fix LEGO unable to contact server/ LEGO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LEGO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LEGO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LEGO on android.

Solve LEGO black/white screens issue on Android:

Follow the LEGO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Warner Bros., developers of LEGO.

44.44% Contact Match

Developer: Warner Bros. International Enterprises

E-Mail: [email protected]

Website: Visit LEGO Website

About this app

Additionally, players will experience previously untold story levels that explore the time leading up to Star Wars™: The Force Awakens™. • this app Star Wars™: The Force Awakens™ introduces exciting gameplay mechanics never before available in a this app game including: Multi-Builds, Blaster Battles and enhanced flight sequences. • Choose from multiple building options with the new Multi-Builds system to solve puzzles, or just to have fun. All actions advance the experience in different ways. • Leverage your surroundings as cover and engage in intense Blaster Battles to drive back the relentless First Order and emerge victorious. • Experience the thrill of high-speed, action-packed flight like never before, including arena-based aerial battles and dogfights. • Enjoy all new levels and characters with the purchase of the All Content Season Pass. Play as heroic characters from the movie, including Rey, Finn, Poe Dameron, Han Solo, Chewbacca, C-3PO and BB-8, as well as Kylo Ren and General Hux. this app® Star Wars™: The Force Awakens™ immerses fans in the new Star Wars™ adventure like never before, retold through the clever and witty this app lens. **The first chapter of “The Force Awakens” story is free and additional levels, story, and content are unlocked via in-app purchase. Relive the galaxy's greatest adventure in this app® Star Wars™: The Force Awakens™ for mobile! Exciting content will be rolling out through the year.