Contact Skee Support

Not good company they do not work well with creators and won’t help at all when you can for sure help with the simple issue I personally had. Also when advising them because of this issue I couldn’t do anything on there platform anymore so I wanted to delete account of course because there is no point staying if I can’t review any longer. They ignored my request and talked around it a few times. They dont want to delete prob because this way it looks like they have more members then they actually do for brands tricking them to work with them making themselves look more appealing however there unaware that some members (I’m sure there plenty) cannot actually help there brand or spread the word for them because they cannot review any longer. This is a scummy business tactic and I do not like platforms that do such things. I also find it ridiculous we have to say it’s an ad it’s not it’s not sponsored and one thing everyone should know is if your not getting paid for your review it’s not sponsored your not obligated to review it and you don’t have to disclose this to the FTC like this platform claims. Another issue I have and I know many of my pairs also have is once the products shop they start the countdown for your review which to me is ridiculous and takes away from the actual days of testing to give an honest review and if there’s a problem good luck tying to fix it! The countdown should take place once received and you confirm you got it however it’s not.

I joined Octoly in early 2017 before they were super big and it was incredible! Everything ran super smooth and I created content for them for over a year. As they gained popularity, they created more rules. Which, I completely understand! However, I contacted them when I was out of the country this Summer and unable to meet the deadlines for a few posts, and whoever the representative was who emailed me back was OUTRAGEOUSLY horrendous. So unprofessional and came off completely rude. Basically, even after a beneficial partnership for over a year, they were happy to let the door hit me on the way out over my travel plans. I could easily have been granted an extension and continued to generate sponsored posts and beautiful content, but they did not even act interested in salvaging my account. My posts have been reposted and shared by these brands that Octoly works with, and my account has literally doubled in the past year (over 40k) but unfortunately Octoly does not value their creators. Very unfortunate.

If you aren’t an influencer, you only get two precious credits. You use up a credit when you claim a product and you get it back after you have reviewed the product. When Octoly’s site and app work it’s ok. You have to move quickly to claim item drops. However, the app crashes or won’t load often, and the push notification alerts for product drops rarely work. Worst of all is their tech support. I received a product that I claimed over 6 weeks ago and I still am unable to review it and get my Octoly credit back. The item is stuck in “processing” status in my account. I filed multiple support tickets and received a canned response each time that tells me to click an option that doesn’t exist. I have even reached out to Octoly on Twitter and received no reply. So I currently have one credit that I may never get back because Octoly refuses to assist with their website/app.