Upside Status
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problems reported in the last 24 hours
Summary of Upside Problems 😠👌🔥
System misreads receipts and gives wrong amount of cash back
Short changed on Cashback
Falsely advertising a product that isn’t being offered
Takes days to receive cash back
No way to contact customer service
67 Reported Issues: 😵🆘🛟🚨📢
Last 5 times used Upside at my grocery store (Schnucks)…claimed offer, checked in & selected my credit card (touched home button)…received email from Upside saying they’re processing….several days later, receive email saying didn’t get cash back ( they couldn’t match receipt/purchase). I sent copies of receipts….still haven’t received cash back! Don’t know what the problem is & have become quite frustrated. Upside just not working as advertised!
App just stays on the screen with the 3 icons.
App won't load past main screen with "upside" and three icons below. Shutdown phone multiple times, but will not correct.
App won’t fully load. Stuck on first screen with three icons at the botyom
I click on the Upside app and a blank screen comes up. Sometimes it will open and tell me there are no offers in my area , where yesterday I had 50 offers in the same area.
Upside app won’t open. Won’t go past white screen. Has always worked before. I did purchase a new phone, but all other apps work fine. Please advise what to do. Thanks!
I down Loaded the app but not sure how to connect with my credit card. Also I forgot my password and tried to reset but I put my email in and nothing was sent to reset.
the app use to work, but now it does not, it won't give me credit for my purchases (food or gas). What has changed? I've deleted it and added it back still does not work.
Camera won't open to upload receipt, Stays on the same vendor, unableto change, please advise.
hi, my app isn’t open. I tried open the upside icon. It stay upside screen it won’t move next step. Please advise me what should I do thnx
Canera won't open to scan the receipt?
The upside won’t open. As soon as I click on the app it doesn’t go past the upside screen.
Won’t open past the getupside opening screen
No matter how many times I try, I always get an error trying to reset my password
Not giving me an area to take pic of my receipts
All offers I have submitted say processing. I no longer get email that says offer was received. Wondering if this app is some kind of spam
have been using upside now for 2 weeks, been working fine, but today it is telling me it has no offer in my area, and it says it is not availble now.
Upside app all of a sudden says it is not available in my area. I have been using it here for three weeks.
App does not open, I have tried several times over the last 2 days. Just purchased gas at a station that accepts Upside, how will I get credit for this purchase?
I click on app and it won't open up pass the upside screen
Crashes upon opening.
Updated app to upside, won’t open pass the opening screen.
Upside not loading on IPhone SE. Restarted it 4 bars of service HELP!!! Thank you
App won't open past start screen
My cash balance went away? I tried the things it suggested and it's still gone. Show's zero balance
Everytime I've tried to use upside it comes back later saying "no proff of purchase" and I've never got the cub foods receipt to ever work. My wife and several friends have had the same problem. Nothing has worked since the getupside changed to upside. Very frustrating may have to look for another app
Unable to open app past main screen.
It won’t open past the open screen.
App will not load past the opening screen!
ever since you changed the app it stopped working
Have a Problem with Upside: Cash Back - Gas & Food? Report Issue
Common Upside Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Upside app on iOS and Android devices. Solve all Upside app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Upside Services Inc, developers of Upside.
When we’re all better off, communities thrive. - Gas stations: Up to 25¢/gal cash back on gas at 25,000+ gas stations across the U. S. (including all the big brands like Shell, Valero, BP, Phillips 66, Circle K, Speedway, 76, Racetrac, Conoco, Mobil, and Exxon). - Restaurants: Up to 45% cash back at 17,000+ restaurants, cafes, fast food joints, and more. - Grocery stores: Up to 30% cash back on groceries in select cities like Minneapolis, St. Download this app to earn cashback on what you need, so you spend on what you love. this app is a platform that lets you shop as usual and earn cash back, but in a way that makes sure businesses earn too. With this app, you earn cash back on what you need so you can spend on what you love. this app users earn 2 to 3 times more cash back compared to any other app out there, and merchants are earning more profit than ever before. Buy anything you need and earn real cash every time you shop. When shoppers get more value and businesses earn more profit, communities grow stronger. Too good to be true? We partner with local businesses (gas stations, grocery stores, and restaurants nearby) who want to win your business. There’s no limit to how much you can earn, and you can even use it with other coupons, discounts, and loyalty programs. You can cash out whenever you want via PayPal, e-gift card, or bank transfer. We’re not your average cash back app. Claim an offer and get the most value on gas, groceries, and restaurants. So buy what you need and feel good about it. Louis, Los Angeles, Chicago, Phoenix, and Raleigh. It’s really that easy. This is a win-win for you AND the store you’re buying from. Download and see for yourself.
