Contact Upside: Cash Back - Gas & Food

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About: Upside Financial is an SEC-registered investment advisor providing brokerage services.

Headquarters: San Francisco, California, United States.



Upside Customer Service 👿🤬😡😠💢😤

Upside: Cash Back - Gas & Food Contact Information

Listed below are our top recommendations on how to get in contact with Upside: Cash Back - Gas & Food. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Upside: Cash Back - Gas & Food. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 33 Customer Service Reviews 😭😔💔

4.8 out of 5
Lori Roberts
2024-11-12

We are new to upside and used it twice. It says it gave the gas back but for weeks has not shown up on cc statement. What do I do

Alfred Gartman
2024-11-10

I had $20.00 on account yesterday now I have $0.00

JimHacker
2024-11-09

Contact me please

JimHacker
2024-11-09

HELP!!!!!!!

Aleida Hernandez
2024-10-30

I have used the Upside app at least twice and never received a rebate, I even send a photo of the receipt of October 25 and paid with the card registered. This is so ridiculous

Connie Copelan
2024-10-30

I had over 70 dollars in my Upside account and now it is gone. How can you help me? I would like to cash out my total funds.

LuAnn
2024-10-24

My Aug and Sept purchases are showing in my history but not in my total cash. I have used tge little chat icon several times but never heard anything and the $ still isn't there. Please fix this ASAP. Thank you!

Donald Moore
2024-10-04

Not getting cash back says processing but offer expenses before completing.whatsgoinon?

Phil Morey
2024-09-27

I have lost my rewards balance for the 2nd time to a scam. I received an email from whom I thought was your customer service requesting I change my password. Immediately after changing it, I received a notice that I had used my rewards to buy a Home Depot gift card. I had not. This time it was $14. The last time was $30 years which was used in a Texas Home Depot. I have deleted the app but you might want to warn your users of the scam.

Joseph T Lorenti
2024-09-17

I am a new upside app user but would like to know why my credit card is being charged a 1.00 dollar every time I buy gas with your app. and when am I supposed to receive my gas credits

Linda Fahnestock
2024-09-12

I purchased 5 fillips in August and the promotion said you will get 10 cents off a gallon on the next fillup but it didn’t happen

Tracy
2024-08-05

Icannotuploadmyjerseymikespurchases

LeAnn Hoth
2024-04-27

I have three issues that I have been trying to resolve for months. I would appreciate a call from you at 573-645-1601

Shannon Allen
2024-03-18

I’m unable to log in to the app. I’ve tried using my email and with apple and it keeps saying not valid password or email. I go to password reset but it won’t send me a link. It keeps saying error. I have over 50 dollars on my account, maybe 60

Angel Valverde
2024-01-26

Why do I have to keep signing in to use Upside?

Rachel Lewis
2023-11-30

My Upside app told me to put my e-mail and password in, after doing so my balance was gone, where is my wallet cash ..

Frederick Ceratt II
2023-11-02

I had $232.00+ in my account. My car needed the water pump replaced which took 2-1/2 weeks to get it a shop and get it back. After I got it back I clicked the Upside icon on my phone and it wouldn’t login. I got a message that said I needed a new password. I tried that and it wouldn’t accept any new password I put in. Thinking that my phone needed to be rebooted I did so, but still couldn’t get my new password to be accepted. I finally got a new password accepted, but when my account opened up my balance was ZERO. Where’s my $230+ dollars? I only have one email address and I’ve had that since May of 1998. So where did my money go?

Steve Hudson
2023-08-18

I had over $100 in rewards cash back, now it says I have $0.

LaTease Ross
2023-06-30

The purchase I made on June 16th is still processing and I just purchased gas today June 30 and it's not allowing me to gain access to any offers so I can upload me receipt

Jim Thompson
2023-04-04

I have not received any cash back to my account. Why? Jim

Susan Tate
2022-05-26

Need to gain credit for my gas purchase. How can I do so?

Daniel Smith
2022-05-26

I did not receive my $25 Walmart gift card. I checked both emails before you even ask a stupid question. You guys need to fix this pos app.

Ranjitbhai
2022-04-06

I filled gas in RaceTrac John young parkway on 04/04/22. I have yet not received my cash back ? What should I do ?

Deborah A
2022-03-18

I need to get credit for gas purchase from Murphy USA in Mobile Al I have the receipt but it does not pull up...what can I do to get credit

Charles Newscopmer
2022-01-18

I want to withdraw from my account. Where is the menu botton ?

Alyssa Brown
2021-06-25

Facebook created an account for me that I did not authorize. I've been chatting with support for help, and they aren't helpful at all sending me troubleshooting articles I've already read through. I've wasted over 4 hours of my life trying to make this right, and your support is not any help at all, what do you pay these people for...? Just delete my funding account please, you've wasted most of my day with this nonsense. The activation code or whatever is LAMBO2325. Delete this shit otherwise I'm suing yall for stealing my information without my permission. Its easy as hell to make an account clearly since it made an account without my permission or me doing anything, yet its impossible to delete... Big bag fault in yall system, get that shit figured out. I'm reposting getupside to the bbb, fdc all that jazz. See ya in court for this bullshit, with compensation for emotional distress.

Simon Semaan
2021-04-26

I was unable to send you my Gas Receipt?

Jose Jimenez
2021-03-06

I just reffed 2 new customers and was showing them how to use the app, I clicked on claim now and it looks like I'm loading my 15¢ referral. Please credit my account thank you

Joanne Kitzler
2021-02-17

I need a new card sent out to me. I lost my old one.

Jerry Riddle
2021-02-15

I’ve reset my password through my email still can’t login ?

Falsely advertising a Product that isn’t being Honored - FRAUD ALERT

2022-04-27

by RedRallyRacer

I have been a long time GetUpside customer but just recently I have been getting really short changed on Cashback after the transaction- Just recently I had a Cashback offer of .46 cents off per gallon for 29 gallons but only received .14 cents off a gallon— Then the next day since I was traveling I had a offer for .16 cents off a gallon but only received .9 cents off a gallon so you can see a trend I plan my trips out to get the best Cashback offer also I travel a lot so I’m getting Cashback daily. So after around 4 transactions I was short changed quite a lot I started taking screenshots right before the purchase so the times match my receipts since this deceptive practices recently I have forwarded all my receipts and screenshots to my local state attorney general office which will be conducting an investigation on gas fraud and falsely advertising a product that isn’t being offered I encourage everyone to do this as well so maybe they will get a hint when they try to save 6-7 dollars here and there maybe some fines will stop them — On top of that I have forwarded all my pictures and receipts to the Federal trade commission since they are falsely advertising something that isn’t being honored please please if this happens to you or anyone you know do exactly this every time and this will stop!
A loyal customer with over 10+ referrals

POOR CUSTOMER SERVICE AND YOU’RE BEING DECEIVED

2022-05-04

by Tired Of They Sh*t Calling Out

This company I thought was good until you go to places like where you have to upload a receipt for your cash back. All the ones that are like that when uploading the receipt in 1-4 days you’re to receive cash back. I’ve uploaded all the receipts right then. I normally throw the receipt away after it says successfully uploaded but days go by & it’s still processing for days I reached out to them several times about this issue because the last one I had I kept the receipt okay I contacted them through email informing them that I still have the receipt on hand if I need to upload again even tho it was uploaded already successfully. I still as of yet to get a response back from them but they clearer declined it saying it’s too many days when I’ve reached out to them several times before this was sent. I believe they get the ratings from themselves, friends, & family because this is such bull crap when it comes down to uploading a receipt & cs doesn’t get back to you at plus there’s no way you can contact them periodt sad bad customer service I’m so disappointed with the customer service side they have none I guess because you hit help it gives you FAQ why have away to message if you are going to have the FAQ continue to come up You can’t chat with no live person & it’s sad as sad can be

😡😡 Updated*** 😡😡

2022-05-11

by LSG_2017

My mom recommended this app to me, so I thought I’d download it and check it out. Unfortunately it does not work at all in the state I live in, not a big deal. I wanted to delete the account, because I had only downloaded it, never once used it. I have had to jump through a million hoops to gets this account deleted. There is a part that says delete account, it doesn’t delete the account it makes you send them an email. Ok no big deal until it turned into 4, emails I finally get reply. The reply now has me emailing them again, because they need it confirmed. One would think the 4 previous emails would have pretty much confirmed I indeed want this account deleted. I have never had to do all of this just to delete an account it’s ridiculous.

***You can’t make up the nonsense that I have had to go through to delete this account. It was finally deleted, I hope, I refuse to re-download it to see. After all of hoops I jumped through, they still keep emailing me!! I made very sure to make sure I would not receive any emails, I made sure to unsubscribe from them, yet they still keep showing up. Then they sent me a survey email, ok fair enough. However if this small start up trying to get off the ground, actually cared, or read emails, they would know all the answers with out still pestering me, even after I took the blasted survey. Seriously leave me alone please.


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