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Are you having issues? Select the issue you are having below and provide feedback to Upside.




⚠️ Most reported problems ⚠️

Not working
51.5%

Login
22.2%

Crashes
7.1%

Something else
7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Upside Problems 😠👌🔥

System misreads receipts and gives wrong amount of cash back

Short changed on Cashback

Falsely advertising a product that isn’t being offered

Takes days to receive cash back

No way to contact customer service

  67 Reported Issues: 😵🆘🛟🚨📢

Robert/Nancy Albrecht
2022-05-02

Last two attempts to use, I have claimed offer and tells me how long I have to use it but doesn't let me checkin or go any further.

Cindy Miller
2022-04-29

Last 3 gasoline purchases continue to process? 1 purchase is at 9 days, the other 2 are at day 4 and 5. My partner just had the same experience. Claimed offer, checked in, used card in wallet and stumped why? No issues until the now.

John Thompson
2022-04-28

Tried to update app, couldn't update. Deleted and trying to reinstall app and app will not load at all. The "circle" just continues to spin.

Rhonda Alfred
2022-04-27

App doesn’t open…goes back to Home Screen on iPhone

Kathy Schille
2022-04-11

Balance says zero!

RICHARD E HENDERSON
2022-04-08

I CANNOT ACCESS THE CAMERA AP TO RESUBMIT MY GROCERY STORE RECIEPT

Jennifer Irvin
2022-03-13

My app no longer loads. It continues to say "finding offers near you", but my husband's app works fine sitting next to me.

Showing 61-67 of 67

Have a Problem with Upside: Cash Back - Gas & Food? Report Issue




Common Upside Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Upside app on iOS and Android devices. Solve all Upside app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Upside iPhone Issues and Solutions

  2. Upside Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Upside Services Inc, developers of Upside.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Upside Website

Privacy Policy: https://www.upside.com/privacy/

Developer: Upside Services Inc.




About this app

When we’re all better off, communities thrive. - Gas stations: Up to 25¢/gal cash back on gas at 25,000+ gas stations across the U. S. (including all the big brands like Shell, Valero, BP, Phillips 66, Circle K, Speedway, 76, Racetrac, Conoco, Mobil, and Exxon). - Restaurants: Up to 45% cash back at 17,000+ restaurants, cafes, fast food joints, and more. - Grocery stores: Up to 30% cash back on groceries in select cities like Minneapolis, St.  Download this app to earn cashback on what you need, so you spend on what you love. this app is a platform that lets you shop as usual and earn cash back, but in a way that makes sure businesses earn too.  With this app, you earn cash back on what you need so you can spend on what you love. this app users earn 2 to 3 times more cash back compared to any other app out there, and merchants are earning more profit than ever before.  Buy anything you need and earn real cash every time you shop.  When shoppers get more value and businesses earn more profit, communities grow stronger. Too good to be true?  We partner with local businesses (gas stations, grocery stores, and restaurants nearby) who want to win your business.  There’s no limit to how much you can earn, and you can even use it with other coupons, discounts, and loyalty programs.  You can cash out whenever you want via PayPal, e-gift card, or bank transfer.  We’re not your average cash back app.  Claim an offer and get the most value on gas, groceries, and restaurants.  So buy what you need and feel good about it.  Louis, Los Angeles, Chicago, Phoenix, and Raleigh. It’s really that easy.  This is a win-win for you AND the store you’re buying from.  Download and see for yourself.