Upside app not working? crashes or has problems?

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Are you having issues? Select the issue you are having below and provide feedback to Upside.




⚠️ Most reported problems ⚠️

Not working
41.3%

Something else
24.8%

Login
18.2%

Crashes
5.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Upside Problems 😠👌🔥

System misreads receipts and gives wrong amount of cash back

Short changed on Cashback

Falsely advertising a product that isn’t being offered

Takes days to receive cash back

No way to contact customer service

  67 Reported Issues: 😵🆘🛟🚨📢

Robert J. Spindel
2022-08-03

Last 5 times used Upside at my grocery store (Schnucks)…claimed offer, checked in & selected my credit card (touched home button)…received email from Upside saying they’re processing….several days later, receive email saying didn’t get cash back ( they couldn’t match receipt/purchase). I sent copies of receipts….still haven’t received cash back! Don’t know what the problem is & have become quite frustrated. Upside just not working as advertised!

John Rasmussen
2022-08-03

App just stays on the screen with the 3 icons.

Ryan
2022-08-01

App won't load past main screen with "upside" and three icons below. Shutdown phone multiple times, but will not correct.

Susan Weishaupt
2022-07-30

App won’t fully load. Stuck on first screen with three icons at the botyom

Kenny Rayfield
2022-07-21

I click on the Upside app and a blank screen comes up. Sometimes it will open and tell me there are no offers in my area , where yesterday I had 50 offers in the same area.

Renee Rogers
2022-07-15

Upside app won’t open. Won’t go past white screen. Has always worked before. I did purchase a new phone, but all other apps work fine. Please advise what to do. Thanks!

JoAnn Flatjord
2022-07-13

I down Loaded the app but not sure how to connect with my credit card. Also I forgot my password and tried to reset but I put my email in and nothing was sent to reset.

Jackie Bauers
2022-07-12

the app use to work, but now it does not, it won't give me credit for my purchases (food or gas). What has changed? I've deleted it and added it back still does not work.

Bob
2022-07-08

Camera won't open to upload receipt, Stays on the same vendor, unableto change, please advise.

Justin Hong
2022-07-08

hi, my app isn’t open. I tried open the upside icon. It stay upside screen it won’t move next step. Please advise me what should I do thnx

Christy
2022-07-03

Canera won't open to scan the receipt?

Bridgett M Fuller
2022-06-23

The upside won’t open. As soon as I click on the app it doesn’t go past the upside screen.

William Barbosa
2022-06-23

Won’t open past the getupside opening screen

Tish
2022-06-20

No matter how many times I try, I always get an error trying to reset my password

Pamela Gaston
2022-06-16

Not giving me an area to take pic of my receipts

Vanessa Pettet
2022-06-16

All offers I have submitted say processing. I no longer get email that says offer was received. Wondering if this app is some kind of spam

Martin D Kidd
2022-06-15

have been using upside now for 2 weeks, been working fine, but today it is telling me it has no offer in my area, and it says it is not availble now.

Susan Blanchard
2022-06-15

Upside app all of a sudden says it is not available in my area. I have been using it here for three weeks.

Tim Lorey
2022-06-15

App does not open, I have tried several times over the last 2 days. Just purchased gas at a station that accepts Upside, how will I get credit for this purchase?

Robbie Preston
2022-06-14

I click on app and it won't open up pass the upside screen

Jennifer
2022-05-31

Crashes upon opening.

Katie H
2022-05-23

Updated app to upside, won’t open pass the opening screen.

Dan
2022-05-23

Upside not loading on IPhone SE. Restarted it 4 bars of service HELP!!! Thank you

Tim
2022-05-20

App won't open past start screen

Cathy
2022-05-17

My cash balance went away? I tried the things it suggested and it's still gone. Show's zero balance

Jamie Krier
2022-05-15

Everytime I've tried to use upside it comes back later saying "no proff of purchase" and I've never got the cub foods receipt to ever work. My wife and several friends have had the same problem. Nothing has worked since the getupside changed to upside. Very frustrating may have to look for another app

Cheri
2022-05-15

Unable to open app past main screen.

Kelly Schwartz
2022-05-11

It won’t open past the open screen.

Laura Rogers
2022-05-10

App will not load past the opening screen!

Ron Sharp
2022-05-07

ever since you changed the app it stopped working

Showing 31-60 of 67

Have a Problem with Upside: Cash Back - Gas & Food? Report Issue




Common Upside Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Upside app on iOS and Android devices. Solve all Upside app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Upside iPhone Issues and Solutions

  2. Upside Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Upside Services Inc, developers of Upside.


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Developer: Upside Services Inc.




About this app

When we’re all better off, communities thrive. - Gas stations: Up to 25¢/gal cash back on gas at 25,000+ gas stations across the U. S. (including all the big brands like Shell, Valero, BP, Phillips 66, Circle K, Speedway, 76, Racetrac, Conoco, Mobil, and Exxon). - Restaurants: Up to 45% cash back at 17,000+ restaurants, cafes, fast food joints, and more. - Grocery stores: Up to 30% cash back on groceries in select cities like Minneapolis, St.  Download this app to earn cashback on what you need, so you spend on what you love. this app is a platform that lets you shop as usual and earn cash back, but in a way that makes sure businesses earn too.  With this app, you earn cash back on what you need so you can spend on what you love. this app users earn 2 to 3 times more cash back compared to any other app out there, and merchants are earning more profit than ever before.  Buy anything you need and earn real cash every time you shop.  When shoppers get more value and businesses earn more profit, communities grow stronger. Too good to be true?  We partner with local businesses (gas stations, grocery stores, and restaurants nearby) who want to win your business.  There’s no limit to how much you can earn, and you can even use it with other coupons, discounts, and loyalty programs.  You can cash out whenever you want via PayPal, e-gift card, or bank transfer.  We’re not your average cash back app.  Claim an offer and get the most value on gas, groceries, and restaurants.  So buy what you need and feel good about it.  Louis, Los Angeles, Chicago, Phoenix, and Raleigh. It’s really that easy.  This is a win-win for you AND the store you’re buying from.  Download and see for yourself.