Contact Mahjong Treasure Quest Support

by Lisa's Island

I will be reporting this game and I’m go to be unsubscribing!
I’m one of the highest players if not the highest and I’ve spent a lot of money getting there. The only way to get that high is to spend money. DON’T DO IT, you will continue to because the game has an algorithm so you have to use whatever you bought. For instance the wheel stops working or you can’t get past one of the tile games because it makes it impossible. Once you’ve used all of your package miraculously the wheel starts working again and you can also clear tiles. Oh and then a new package comes up with a special price and the cycle continues. The last straw was yesterday when I drought the game up there was an envelope and I clicked on it because I thought I might get something special. Oh I got something special it took all my coins that I had that I had just purchased in a package. I’ve contacted the company and got some stupid computer generated steps to follow to correct commonly ask questions and then nothing.
With the amount of time and money that I have spent on this game (which was stupid on my part) I have decided to delete it in 14 hrs because that’s when my package hours run out. This is to bad when even a (the people behind ) game becomes so dishonest and greedy!
When someone did contact me they didn’t help and blamed it on me.

by Samthewhammer

I enjoyed majng to relax until this game. I understand free to play and game design models to get people to spend money, but this game doesn't balance that well. Note: spending 5 dollars for boosters doesn't even get you far and is pricey. It sacrifices fun game play for any and every effort to get the player to spend. Everything feels designed for a scam. There are also some bugs that I feel could be intentional. Typically there are sections with a timer too impossible fast to win. Every time u spend a life u are suppose to get more time. However in the adventure modes with different tile rewards and 3 days to beat, the timer will sometimes not increase like normal or will give different readouts for how much time it will give on the level depending if u return to the map or quit the app. Sometimes it will randomly take away time. This is a significant bug that makes it Impossible to advance fairly without spending lots of lives and/or money. If the bug is fixed so it fairly gives u at least 8 seconds in adventure modes for each attempt, I think that would be fair.

by Would Like To Play But..,

I just got this game, despite my better judgement...it sounds like something I would love but not sure that I will be able to complete the expeditions. It’s just one bad review after another....stating u cannot complete them in the time frame allotted, nor can u do so without spending money on boosters. You would think the developers would stop & think...wow!...we better do something about this because so many people are so upset-about the same things. But if u read their replies-they have absolutely NO INTENTION OF CHANGING THE GAME! They just tell each user they know it’s difficult & if they have any specific problems to contact them. Looks like they must not be able to read very well because everyone clearly stated what their issues were!! I especially loved the review from the person that paid for a subscription & had one horrible problem after another...oddly enough the developers didn’t respond to this review...hmmm? Sounds like this game will be deleted rather quickly unless the developers get a real clue. How pathetic!