Mahjong Treasure Quest Reviews

Sure I’ll update my review. It was your mistake and I had to go back and forth with support multiple times with them telling me everything was received when it wasn’t, and then they conceded one item wasn’t received, and then when I had to read your own system logs to you did you realize and admit I didn’t receive the products purchased. After days of frustration and back and forth I got a few trinkets for my effort. Yay. Oh and I’m blocked from purchasing anything over $20 in the game because of your mistake. So yeah my one star stays until that’s fixed.

I purchased two items in one night - both hit my credit card. In MahjongTreasureQuest it said transaction processing but it didn’t work or give me coins - it just said “retry” on the product. If I clicked retry it would go back to transaction in progress and then right back to retry with zero coins granted. In the morning “retry” was gone, zero coins, and apple refuses to refund.

I will be reporting this game and I’m go to be unsubscribing!
I’m one of the highest players if not the highest and I’ve spent a lot of money getting there. The only way to get that high is to spend money. DON’T DO IT, you will continue to because the game has an algorithm so you have to use whatever you bought. For instance the wheel stops working or you can’t get past one of the tile games because it makes it impossible. Once you’ve used all of your package miraculously the wheel starts working again and you can also clear tiles. Oh and then a new package comes up with a special price and the cycle continues. The last straw was yesterday when I drought the game up there was an envelope and I clicked on it because I thought I might get something special. Oh I got something special it took all my coins that I had that I had just purchased in a package. I’ve contacted the company and got some stupid computer generated steps to follow to correct commonly ask questions and then nothing.
With the amount of time and money that I have spent on this game (which was stupid on my part) I have decided to delete it in 14 hrs because that’s when my package hours run out. This is to bad when even a (the people behind ) game becomes so dishonest and greedy!
When someone did contact me they didn’t help and blamed it on me.

Guess his game with all the bugs will NEVER be updated! Months of bugs not fixed. Pathetic! Ive stated over and over the bugs but it’s never acknowledged. First off crashing issues. Which is the game not my internet or device. It’s ONLY THIS game. Second.. sound and music issues which have been reported multiple times with support saying “ will be fixed in next update” only to NEVER be an update which i was told weeks ago that there was already a fix. Third.. the fact you can play the same puzzle hundreds of times until you get the items you need to go on to the next level. That is an issue which is making me and other players wanting to delete the game. There are others, but what is the point if these three cannot be fixed as these are simple fixes. There, for the third time you now have the answer again. Think maybbbeee something will be done or Im done!

Btw…… YOUR SUPPORT LINK DOESNT WORK! This is why im here for the up tenth time.

I just got this game, despite my better judgement...it sounds like something I would love but not sure that I will be able to complete the expeditions. It’s just one bad review after another....stating u cannot complete them in the time frame allotted, nor can u do so without spending money on boosters. You would think the developers would stop & think...wow!...we better do something about this because so many people are so upset-about the same things. But if u read their replies-they have absolutely NO INTENTION OF CHANGING THE GAME! They just tell each user they know it’s difficult & if they have any specific problems to contact them. Looks like they must not be able to read very well because everyone clearly stated what their issues were!! I especially loved the review from the person that paid for a subscription & had one horrible problem after another...oddly enough the developers didn’t respond to this review...hmmm? Sounds like this game will be deleted rather quickly unless the developers get a real clue. How pathetic!

I enjoyed majng to relax until this game. I understand free to play and game design models to get people to spend money, but this game doesn't balance that well. Note: spending 5 dollars for boosters doesn't even get you far and is pricey. It sacrifices fun game play for any and every effort to get the player to spend. Everything feels designed for a scam. There are also some bugs that I feel could be intentional. Typically there are sections with a timer too impossible fast to win. Every time u spend a life u are suppose to get more time. However in the adventure modes with different tile rewards and 3 days to beat, the timer will sometimes not increase like normal or will give different readouts for how much time it will give on the level depending if u return to the map or quit MahjongTreasureQuest . Sometimes it will randomly take away time. This is a significant bug that makes it Impossible to advance fairly without spending lots of lives and/or money. If the bug is fixed so it fairly gives u at least 8 seconds in adventure modes for each attempt, I think that would be fair.

There are things about this game I like and things that make me want to never play it again. The expeditions are one of my favorite parts of it, but they are literally impossible to beat without spending ridiculous amounts of money. Even if you never slept and worked on them constantly you would never be able to complete them— the material requirements for the bridges are way too high. Even if there weren’t time limits on the expeditions, who wants to spend all their free time cutting grass for days on end? Reduce the material requirements on the bridges to something realistic, take the time limits off the expeditions, and then they’d be playable. So far the experience is really just that you put days of effort into completing them and they finish and disappear and you feel like you’ve wasted all that time. Why not make it doable and give people the satisfaction of finishing something? You could make the next expedition accessible after the player beats the last one. The game also crashes constantly and sometimes refuses to start. The dungeons are also a pain because you have to play them about a dozen times to get a time that’s actually possible to beat. They added this mini game that lets you win custom tiles, which is okay, but why are you adding new stuff when you really just need to fix the stuff you already have?

I play several “free” games that have ads and in app purchases. Due to this game not having ads, of course they want you to spend money. I have been able to make progress in all other games I’ve played but this game is very difficult to get anywhere without purchases. I don’t want to make purchases, so I am stuck on level 26 and can’t progress. It’s not even a difficult puzzle but I have played it 20 times now and can never solve it. I would need at least one shuffle boost icon, which MahjongTreasureQuest makes difficult to get, in order to pass this level. Basically you may be able to get one kind of boost a day for free but there have been several days where I didn’t receive any. After completing each level there are boxes that say “you found” above them, and I was hoping to maybe find boosters or something, but those boxes are empty after every level I have completed, even the several I passed with all 3 stars. I have no idea what a player can “find” in a level because I have never “found” anything on any of the 25 regular levels nor the several other side levels I have successfully completed. It can be a fun game IF you are willing to spend money. If not, you will loose your 5 lives in 15 minutes or less and have to quit and try again later in the day or the next day where your new 5 lives will last about another 15 minutes or less. Going to try a different mahjong game, this one just can’t be played for very long at all.

Is it a fun game? Sure. It passes the time and presents a fun challenge. Doesn’t do much to progress the storyline beyond photo scraps (will the kid ever find her parents? Probably not.) That said, it’s extremely irritating that this game forces micro transactions. I’m sorry, I’m watching a 30 second ad on your platform every five minutes and that doesn’t raise enough revenue? There are levels that you will lose upwards of twenty times (or just never?) because you need a booster to win, which you can only get by sheer dumb luck or by buying them. Dungeon levels have times so low that you have to again lose them multiple times to gain time or surprise, buy boosters. There are levels with diamonds or locks that you simply can’t beat without the boosters due to the way the tiles are stacked. They force you to use microtransactions to be able to progress and I’m sorry, but that’s just ridiculous. There are so many successful games out there that allow non-paying users just as much success as paying users, with perks from watching ads the whole time. MahjongTreasureQuest just wants your money, plain and simple. Sincerely thinking about deleting and finding a better mahjong app that isn’t from a money grubbing company and is fair to ALL its users.

When I first downloaded this game, I *mostly* loved it. I've always liked mahjong and it was nice to have a different spin to it; rather just playing the boards, there was a storyline. I didn't like how long it took to get new lives, though. When the subscription service started, I was overjoyed. Half the time to get a new life! However this quickly lost its appeal as my subscription kept turning off, but I was still being charged for it. The first couple of times it happened, I told myself it was new, give them a break. Then it kept happening. Most recently I was charged a couple of weeks ago and have yet to have it actually turned on. I sent many emails and told them I'd lose it for a week or so before it was turned back on and they never even offered to refund me for those days/weeks, or give me any incentive to keep it up, like extra lives or boosters.
In short, the game itself is fun, but be prepared to run out of quests early on (and have some levels impossible to beat without boosters) and definitely DO NOT waste any money on this game. I was forgiving at first but this is just ridiculous at this point (yes I've since cancelled the subscription). This has irritated me enough that I don't even know if I want to play it anymore, even for free. VERY disappointed!!

When I first came across the game, I wanna thought it was awesome to have a cool Mahjong game with awesome graphics and a storyline. The enthusiasm quickly fades. Then when they introduced the expeditions, I was excited again. Major disappointment as well. The timed levels begin to become unrealistic. You have to play them sometimes ten or more times to get to a reasonable time. You can’t proceed to the next level without completing 3 timed levels. Some levels are designed where there isn’t a way to win without using a boost or until the game decides you can pass. As far as the expeditions, total failure. There are usually 3 bridges in each level that take an upwards of 4-5 days to complete, on an 11 day expedition with several levels. Even if you do purchase boosts, they are still not enough to put a dent in the required resources for the bridges. How fun is that? I spent money on the expeditions in the beginning but once I realized it was still pointless, I stopped. Furthermore, now the “gift boxes” or special trees, etc to earn dynamite are starting to come up empty. Spend 185 starts and get nothing? I am on level 405. Sadly, after this last expedition, I will be deleting the game. I would rather play candy crush or some other mundane game to pass the time. Developers, while you may entice new players, unless you change your model, you will eventually lose them all.

This game has the potential to be a great game. It has good ideas & themes. What they need to improve in to be a great game is fix the expeditions. One, I have my phone & iPad synced to Facebook but only the tiles work between the two. Everything else works independently so I can’t go back & forth between my phone & iPad to play. Second there is no way you can ever finish an expedition. This is my second one & I am not sure that I am going to play anymore. It needs to either have a lot more time added to play or take the time away totally. Then there is no rewards if you do get to the very end of the story line or of you completely finish a level. I don’t mind spending some money on games that you can at least get somewhere but when it seem like a lost cause what’s the use? The tiles can be frustrating also as some levels are nearly impossible to get three stars on. You need to give out a little more dynamite, coins,swaps, time adds, etc. It seems to me that the free games that give out a little bit more incentives have more people willing to pay real money to get somewhere.

First let me say that this is an excellent Mahjong game. Production values are quite high, there are a lot of puzzles to solve, and the extra mini games are enjoyable and cute. It is a prime example of a Freemium game. That said, the need to spend a decent amount of money to meaningfully progress takes away a lot of the lustre and makes the game far more frustrating than it could be. I don’t expect to win every hand of Mahjong, but I often lose matches with 4 tiles remaining, which means the puzzles are deliberately created to encourage use of shuffles and tile clears. Of course, all of those cost money. Similarly, in the mini game, one must clear areas of the map to obtain stars, but you are not given nearly enough power to do so. The only way to get power quickly enough to clear the puzzles before time runs out: spend money.

I do not begrudge the developers for taking this route - games of this quality cost a lot to make. But there are plenty of good mahjong games on MahjongTreasureQuest Store that don’t require money to progress, and this one simply isn’t unique enough to warrant the frustration.

I really like the look and feel of this game. My 10 year old enjoys it as well, which is rare for us. However, we find that the expeditions are impossible to complete given the resources we can earn ourselves without buying coins and converting those to stars.
As I progress in the game I have also found the shorter time limits on some of the levels and dungeons to be pretty ridiculous. Don’t even get me started on the bridges in the expeditions. That’s the most irritating of all for me.
The thing that bothers me most, I think, is the response of the developers to the negative reviews. Though they are polite to reviewers, they don’t have any intention of making this game playable without buy-ins, that much is clear.
If they can’t improve this almost awesome game based on player feedback, I’d rather not give them my business.
I won’t be making any more in app purchases. I predict that I will get stuck on a level or overly frustrated in an expedition soon, then I’ll delete the game and move on.

I love this game and one of my favorite aspects of the game are the expeditions. Unfortunately, they are also incredibly frustrating because they are impossible to complete in the allotted time. The amount of magic required to repair the bridges makes it impossible to fully complete the levels. Given that you only earn half credit for the materials that you gather, this means that a bridge that requires 4800 materials to repair actually requires 9600 materials to be gathered. I understand that the developers are trying to get you to make in app purchases, but with those requirements and the cost to purchase additional magic stars, it would cost me $50 PER BRIDGE, which is absolutely ludicrous. I have no problem spending a few dollars here and there to help me advance in a game, but $50 per bridge when there are at least 3 bridges in each level is just stupid and is a completely unrealistic expectation. At the very least, 100% of resources gathered should count towards bridge repair. Even better would be if the bridge repair also required fewer materials. Otherwise, I’m about to give up on expeditions because they are impossible to complete and it just gives the impression that the developers are greedy.

I have to agree with mostly of the reviews regarding the expeditions. While I completely enjoy the expeditions, i never complete a level. Mainly because of the infaled cost to cut grass or whatever object you need to remove. You are only allotted 200 stars and that is easily depleted by 4 or 5 moves, depending on what material needs to be removed. They hide presents which will give you more stars but again, material is in the way and it cost major stars to remove. Reducing the cost of cutting grass, or removing trees would be awesome. With only 200 stars to work with, cutting grass at 20 stars or trees at 95, rocks at 110 stars, etc. can deplete in a matter of minutes! Attempting to build the bridges is also an exhausting effort that I’ve never been able to complete. Not to mention I’ve never been able to collect all the magic dust. And I don’t mind spending a bit of cash to help reach goals but not the ridiculous amounts they require here. Reduce the cost of collecting the materials and give more stars to start the level!

I’ve been playing this game for a few years now, off and on. I redownloaded it several months ago and it has definitely improved in the few years since I started playing it. It is really fun and visually appealing, but I made the mistake of buying the $5 pack that would give me extra awards. After I did that, I was no longer able to watch ads to get power ups that I needed to complete some levels and I could no longer watch ads to get fairy dust for the expeditions. What’s most frustrating is how often I’ve been running into levels that are legitimately unbeatable without a shuffle power up, but even with a shuffle power up sometimes you still fail the level. It’s ridiculous. And it’s also been glitching a lot recently to where it says it’s not connected to the internet when no other apps on my phone have been having this issue. I uninstalled MahjongTreasureQuest and reinstalled it to try to fix it and I lost all of my progress, including everything I paid for !!!! I’m so upset and I haven’t heard back from the team to try to restore my progress, because my stupid self spent money on this stupid game and now I’m regretting ever reinstalling it. It’s absurd that they don’t have a restore purchase option available ....

I absolutely love playing this game and it’s safe t say that the expeditions is one of my favorite parts...HOWEVER, the expeditions are IMPOSSIBLE unless you want to spend money, which I don’t. In order to compete expeditions you have to build bridges 9in each level) out of grass, stone, and wood. However it takes THOUSANDS of each thing to build the bridge and only what you get from that particular level counts toward that bridge and even though sometimes each of these rings cost over 100 energy, you only get like 10 wood/stone/grass out of one item so it’s virtually impossible to build the bridge.

Listen to your customers...either lower the number to build the bridge, renew energy quicker, lower the cost 0f energy to actually get an item or something otherwise people will quit playing, I know I am about to which upsets ,e because I really enjoy the game.

I have been playing the game for several months now. My favorite part of the game is going on the expeditions. However, it is VERY FRUSTRATING that there is never enough time to complete them. I finally stopped even reading what the characters say because there is no point getting interested in the story line when you will never find out the ending. DO NOT WASTE YOUR TIME OR VERY LIMITED MAGIC TRYING TO COLLECT DUST!!! I learned that the hard way, actually spending money trying to get to all the chests I could find, only to learn that you have to complete the whole expedition to get all the chests you need to be able to use the dust to get the special items. I like the game a lot but do yourself a favor and don’t start spending money on this game!!!! Even if you get on the game every single time your magic is refilled there is still not enough time to complete the expeditions.

Hello, I LOVE this game but I also find it very frustrating. I’ve made it close to 200 levels but I’m about ready to stop playing due to the minimum time given on some of the levels. I understand you want people to make purchases of more lives, coins, etc but I’m an old person and there is no way I can pay for in app purchases. AND there is NO WAY I can complete any level in less than at least 5 minutes. 2+ minutes is way too short. Also the dungeon times are way too short. Then to have to wait for lives to replenish, well unfortunately these things are taking the fun out of it for me. I DO love the graphics...nice job....and it’s just plain really cute and fun except for these short time constraints. How about increasing the time allowed? I gave it to my grandchildren to try and they also think it’s fun and really cute but when I gave them one of my timed levels to try, they couldn’t even get it done and they range in age from 9-16. So maybe it’s not just an old folks problem.....PLEASE increase our time allowed!!!

I wish they would fix MahjongTreasureQuest so that it can be used horizontally or vertically. I like this game, I know I will never win because I don’t purchase items. I have gotten all the way to the 5th expedition but I can’t seem to get enough stars to win. The Majong levels can be frustrating when you have power ups or boosters you really don’t want, but that is the challenge. I think both the expedition and the Majong are good for the mind. The decision to add so many advertisements is disheartening. It seems almost every time I do something there is another ad. The contact team has been great, answering my questions and they respond quickly and are very friendly. I’ll keep playing until I can’t stand the ads anymore, probably not far from it. I have found a new game, it’s free and has no ads. It’s fun to play and when you figure out how to manage your play time you can play for long stretches of time.

Don't get me wrong I love this game! I would give it five stars if two things change,
1. Make it easier to earn coins! Like put some on the "kitty wheel" (sorry that's what I call it) or when you finish a level and you have to pick a chest maybe put some in there. Many people (like me) can't afford to purchase coins all the time in order to complete a level or get/use boosters. So please add a way that we can EARN coins.
2. On the 2 day challenge to get special tiles, I think 2 days is not enough or there are to many levels that we need to win to get the "special tiles". Please either shorten the levels or make it like a weekly event to give us more time. I have had this game and for over 6 months and have yet been able to get a set of special tiles.

Other than those two things, I do love this game and the storyline it has with it. Please look into these changes/options and maybe I'll get the subscription!

Since I was playing Level 969 to the end of that to 975 every time I would go to play the Chest! The chest would revert back to what it started at I believe this one was started at 412 so I would use up all my lives trying to clear the chest! So I would close and then come back to the time 412! Now i started the level, and that chest starts at 445 time! Then I play all the lives and when I come back it’s back at 445, the second chest in this level starts at 502 time! So I went and did the troubleshooting and deleted MahjongTreasureQuest and went into MahjongTreasureQuest Store and reloaded the game! I did this 3 times and it is still going back to the original time it started at????????

Now I am on 1400 some thing? Well yesterday it said that I wasn’t. Signed in so I checked and I was! So I deleted mahjong treasure quest and then re opened it and it worked! To day I click on the wheel and it will not load! What is going on this the game?